Summary
Overview
Work History
Education
Skills
Timeline
Generic

Veronica J. Glover

Hyattsville,MD

Summary

Personable and reliable with talent for building strong customer relations and support while delivering exceptional service. Possess solid understanding of customer service principles and effective communication techniques, including resolving issues and providing accurate information. Committed to driving customer satisfaction and contributing to overall success of team.

Overview

1
1
year of professional experience

Work History

Welcoming Representative

The DC Night Art Festival
2025.09 - 2025.09
  • Welcome Committee - acted as first point of contact for visiting customers. Answering questions, directional guidance within the venue, and resolving any/all concerns of our guests. Displayed friendly, outgoing, and energetic persona to make a fun and comfortable atmosphere for our guests. Guided people to specific places within the venue.
  • Supply wristbands to attending participants.
  • Worked effectively in fast-pace environment.

Cleanup Crew Member

Artvism, Howard University
2025.09 - 2025.09
  • proactively participated with the cleanup crew by tossing table cloths in the trash, folding tables and returning them to their proper place.

Park Volunteer

Street Movement, Howard University
2025.08 - 2025.08
  • Park restoration - art work, planted planters, garbage pickup, and gardening.
  • Creation of encouraging cards for elementary and middle school children for their return to school.

Usher Volunteer

Chango Latin X Club, Howard University
2025.04 - 2025.04
  • Welcome Committee - acted as first point of contact for visiting customers. Answering questions, directional guidance within the venue, and resolving any/all concerns of our guests. Displayed friendly, outgoing, and energetic persona to make a fun and comfortable atmosphere for our guests. Guided people to specific places within the venue.
  • Cleaning Committee - set up, collapse, and return tables to their rightful storage places.
  • Worked effectively in fast-pace environment.

Park Cleaner

DC Recreational Parks
2024.11 - 2024.11
  • Maintain clean, neat and operational facility of the park by removing trash, debris and other waste materials from premises.

Voters Registration Volunteer

Students for Voting Justice
2024.08 - 2024.10
  • Assisted with creation of post-cards for non-registered voters informing to vote and how their vote matters.

Voters Registration Volunteer

Students for Voting Justice
2024.07 - 2024.07
  • Assisted with creation of post-cards for non-registered voters informing to vote and how their vote matters.

Education

No Degree - Psychology

Howard University
Washington, DC
2027-05

High School Diploma -

Laurel Springs School
Ojai, CA
2023-06

Elementary And Middle School Diplomas - Academics

Evangel Christian School
Long Island City, NY
2019-06

Skills

  • Customer support
  • Goal-oriented mindset
  • Customer relations
  • Proficiency with data entry, Powerpoint, Google Docs, and Canva

Timeline

Welcoming Representative

The DC Night Art Festival
2025.09 - 2025.09

Cleanup Crew Member

Artvism, Howard University
2025.09 - 2025.09

Park Volunteer

Street Movement, Howard University
2025.08 - 2025.08

Usher Volunteer

Chango Latin X Club, Howard University
2025.04 - 2025.04

Park Cleaner

DC Recreational Parks
2024.11 - 2024.11

Voters Registration Volunteer

Students for Voting Justice
2024.08 - 2024.10

Voters Registration Volunteer

Students for Voting Justice
2024.07 - 2024.07

No Degree - Psychology

Howard University

High School Diploma -

Laurel Springs School

Elementary And Middle School Diplomas - Academics

Evangel Christian School

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