Veronica M. Miller
Greenwood,IN
Summary
Highly motivated individual and team member seeking opportunity to work within an established, reputable organization. Goals: 1) Gain experience to fulfill my knowledge in the insurance field. 2) Provide immediate contributions and ultimately become a valuable future asset for organization.
Overview
9
9
years of professional experience
Work History
Patient Care Technician
Community Health Network
07.2023 - Current
911 Telecommunicator
MESA
09.2022 - 07.2023
- Streamlined documentation processes by implementing digital recordkeeping systems that enhanced data accuracy and accessibility.
- Maintained accurate records of all incoming calls, ensuring thorough documentation for future reference and analysis.
- Enhanced emergency response times by efficiently gathering and disseminating critical information to first responders.
Patient Care Technician
Community Health Network
12.2019 - 09.2022
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Collaborated with interdisciplinary teams to develop individualized care plans that addressed each patient''s unique needs.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
EMT
Eskenazi Hospital
05.2019 - 12.2019
- Enhanced the reputation of the EMS service within the community by delivering exceptional patient care during high-stress situations.
- Updated professional knowledge through continuous training and education programs, enhancing overall service quality.
Home Health Aide
Help At Home
08.2018 - 04.2019
- Educated family members on proper caregiving techniques in order to provide seamless continuity of care between shifts or visits.
- Transported patients to medical appointments and social outings.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
Sandwich Artist
Subway
12.2014 - 07.2017
- Developed proficiency in preparing various sandwich types, meeting diverse customer preferences and dietary needs.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
Education
Property & Casualty License -
AdjusterPro
Indianapolis, IN2024
High School Diploma -
Indiana Connections Academy
Indianapolis, IN2018
EMT-B License -
Blue Rivers Career Center
Shelbyville, IN2017
Skills
- Interpersonal skills
- Working with an positive attitude
- Customer assistance
- Problem solving
- Time management
- Communication
- Organized
References
*References upon request
Timeline
Patient Care Technician
Community Health Network
07.2023 - Current
911 Telecommunicator
MESA
09.2022 - 07.2023
Patient Care Technician
Community Health Network
12.2019 - 09.2022
EMT
Eskenazi Hospital
05.2019 - 12.2019
Home Health Aide
Help At Home
08.2018 - 04.2019
Sandwich Artist
Subway
12.2014 - 07.2017
Property & Casualty License -
AdjusterPro
High School Diploma -
Indiana Connections Academy
EMT-B License -
Blue Rivers Career Center
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