Veronique Caldwell
1359 Ashlyn Ct,GA
Summary
Developed skills in corporate environment, excelling in strategic marketing and team leadership. Proven ability to manage complex projects and drive successful campaigns. Seeking to transition into new field, leveraging transferable skills in strategy and leadership.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Executive Director
Empire Beauty School
Atlanta, GA
04.2026 - Current
- Developed and implemented strategic initiatives to enhance student enrollment and retention rates.
- Directed operational processes to ensure compliance with industry regulations and standards.
- Fostered partnerships with local businesses to create job placement opportunities for graduates.
- Oversaw budget management, optimizing resource allocation for improved financial performance.
- Led staff training programs to enhance teaching methodologies and improve student outcomes.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Spearheaded curriculum development initiatives to align educational offerings with market demands.
- Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
- Forge strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
- Fostered partnerships with industry leaders to enhance curriculum relevance and career placement opportunities for graduates.
Director
Aveda Arts and Sciences Institutes
Atlanta, GA
08.2021 - 04.2026
- Assisted in developing curriculum initiatives to improve student involvement and retention.
- Simplified administrative processes to boost efficiency in student admissions and enrollment.
- Supported the integration of innovative technologies to improve learning environments and enhance student experiences.
- Facilitated team collaboration through regular communication, goal setting, and performance evaluations.
- Helped manage budgets to optimize resource use while maintaining financial stability.
- Contributed to revenue growth by streamlining processes and implementing cost-saving strategies.
- Aided in managing inventory to reduce costs and ensure product availability.
- Improved staffing during peak periods by creating employee schedules and tracking call-outs.
- Assisted in budget management and resource allocation to enhance productivity and profitability.
- Coordinated product launches and development initiatives.
- Conducted new client and team orientations every ten weeks.
- Organized semi-annual career fairs and job placement opportunities in the industry.
- Facilitated new hire onboarding and training programs.
- Consistently met company deadlines.
- Managed a multi-million dollar budget.
Director of Education
Health and Style Institute
Atlanta, GA
01.2017 - 08.2021
- Collaborated with faculty to enhance curriculum and instructional strategies.
- Developed and implemented educational programs aligned with industry standards.
- Analyzed student performance data to improve learning outcomes and effectiveness.
- Led professional development workshops for educators to refine teaching practices.
- Managed accreditation processes ensuring compliance with regulatory requirements.
- Prepared action plans to address concerns discovered through surveys, classroom observations and conversations with stakeholders.
- Streamlined communication channels between school departments, resulting in increased collaboration and efficiency.
- Collaborated closely with parents to address individual student concerns, fostering a supportive home-school partnership focused on success for each child.
- Improved teacher retention rates through effective recruitment strategies, mentoring, and professional growth opportunities.
- Led transition to remote learning during unforeseen circumstances, ensuring uninterrupted educational delivery.
- Oversaw successful accreditation process, ensuring compliance with all regulatory standards.
- Checked on instructor lessons and communication in order to assess quality of education and assistance offered to students.
- Represented educational program at meetings and conferences to serve as subject matter liaison for array of services and activities assigned.
- Scheduled educational activities, faculty lectures and departmental events to drive mission and values of institution.
- Planned, administered and controlled budgets and produced financial reports.
- Evaluated programs and monitored implementation and compliance with regulations to achieve objectives.
- Monitored overhead, prepared budgets and directed spending and resources to support fiscal efficiency.
Director of Operations
Pressbar Salon Franchise
Duluth, GA
12.2015 - 04.2019
- Streamlined operational processes to enhance efficiency across multiple salon locations.
- Developed and implemented training programs for staff to improve service quality and consistency.
- Monitored inventory levels, reducing waste through effective supply chain management practices.
- Established performance metrics to evaluate staff productivity and operational effectiveness.
- Analyzed financial reports to identify cost-saving opportunities and optimize budget allocations.
- Collaborated with franchisees to align business objectives and enhance brand standards across locations.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Mentored and coached team members to foster productive and engaging work environment.
- Defined, implemented, and revised operational policies and guidelines.
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Delivered exceptional customer experiences by implementing strategies focused on meeting evolving needs and expectations.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Achieved company-wide recognition for leadership excellence, mentoring high-performing team that consistently exceeded operational goals and objectives.
- Improved team morale and reduced turnover by implementing series of employee engagement programs and personalized career development plans.
- Increased customer satisfaction with detailed quality control checks, ensuring all products met stringent quality standards before release.
Educator
Empire Beauty School
Savannah, GA
04.2011 - 08.2017
- Developed lesson plans that aligned with curriculum standards and student needs.
- Facilitated engaging classroom discussions to enhance student understanding and participation.
- Implemented diverse teaching strategies to accommodate various learning styles and abilities.
- Evaluated student progress through assessments and provided constructive feedback for improvement.
- Organized extracurricular activities that promoted teamwork, creativity, and skill development among students.
- Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
- Monitored student progress and adjusted instruction to meet individual needs.
- Met regularly with team of teachers to discuss best practices and develop innovative teaching strategies.
- Facilitated student-led, inquiry-based activities in classroom to enhance learning experience.
- Improved student comprehension by incorporating visual aids and real-life examples into lesson plans.
- Served on various school committees focused on improving policies or procedures related to academics, safety, or equity issues – driving positive change at an institutional level.
- Enhanced student critical thinking skills through problem-based learning activities.
- Guided students in setting and achieving personal and academic goals.
- Coordinated with special education staff to ensure accommodations were effectively implemented for students with IEPs.
- State board readiness with Secretary of Stat
- NACCAS accreditation compliance
- Career readiness with resume building and interview training
Education
Master Cosmetology Educator License - Education
Empire Beauty School
Kennesaw, GA02.2011
Master Cosmetology License - Cosmetology
Empire Beauty School
Gwinnett, Ga05.2008
High School Diploma -
Hopewell Christian Academy
Norcross, GA05.2007
Skills
Executive leadership
Strategic business planning
Goal setting
Analytical and critical thinker
Team leadership, training, and development
Coaching and counseling
Budget reporting
Education
Performance feedback
Human resources
Training methods
Fundraising expertise
Sales management
Quality control
Team bonding
Client services
Compliance and regulations
Program leadership
Budgeting and financial management
Operations management
Project management
Strategic planning
Program management
- Executive leadership
Certification
Admissions
Salesforce
FAME
CLASS
CRM
Salonbiz
Timeline
Executive Director
Empire Beauty School
04.2026 - Current
Director
Aveda Arts and Sciences Institutes
08.2021 - 04.2026
Director of Education
Health and Style Institute
01.2017 - 08.2021
Director of Operations
Pressbar Salon Franchise
12.2015 - 04.2019
Educator
Empire Beauty School
04.2011 - 08.2017
Master Cosmetology Educator License - Education
Empire Beauty School
Master Cosmetology License - Cosmetology
Empire Beauty School
High School Diploma -
Hopewell Christian Academy