Overview
Work History
Education
Skills
Timeline
Generic

Veronique Oliver

Sumter,SC

Overview

12
12
years of professional experience

Work History

Quality Assurance Analyst

Piligrim Pride
01.2016 - Current


  • Ensured customer satisfaction by verifying that products met specifications and functioned as intended before release.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Communicated with production team members about quality issues.
  • Kept detailed records of quality and imperfect products.

Material Handler

Target Distribution Center
03.2015 - 01.2016
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.

Customer Service Representative

Alorica
04.2013 - 03.2015
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Acted as first point of contact and set appointments for prospective clients.

Education

High School Diploma - General Studies

Sumter High School
Sumter, SC
03.2012

Skills

    Pathway Medical Training Services, CMA Certificate Exp 10/2025

    CPR Certification 10/2024-10/26

Timeline

Quality Assurance Analyst

Piligrim Pride
01.2016 - Current

Material Handler

Target Distribution Center
03.2015 - 01.2016

Customer Service Representative

Alorica
04.2013 - 03.2015

High School Diploma - General Studies

Sumter High School

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Veronique Oliver