Vertisha Howard
3212 Samuel St,GA
Summary
Dynamic Ramp Agent with Delta Air Lines, Inc, skilled in problem-solving and safety compliance. Enhanced aircraft turnaround times through process improvements and effective training of new staff. Proficient in baggage handling and aircraft marshalling, ensuring efficient operations while maintaining high customer service standards.
Overview
4
4
years of professional experience
Work History
Ramp Agent
Delta Air Lines, Inc
Atlanta,GA
05.2022 - Current
- Operated ground support equipment to ensure timely aircraft servicing
- Loaded and unloaded baggage and cargo, maintaining adherence to safety protocols
- Coordinated with flight crews to facilitate efficient boarding processes
- Conducted routine checks on equipment to ensure operational reliability
- Assisted in training new ramp agents on safety procedures and workflows
- Implemented process improvements that enhanced turnaround times for aircraft
- Monitored weather conditions to adjust operational plans as necessary
Education
High School Diploma -
Southwest High School
Macon, GA05.2002
Skills
Problem-solving
- Loading and unloading
- Ramp service
- Heavy lifting
- Baggage handling
- Safety procedures compliance
- Customer service
Loading and unloading
Ramp service
Aircraft marshalling
Heavy lifting
Baggage handling
Safety procedures compliance
Customer service
Timeline
Ramp Agent
Delta Air Lines, Inc
05.2022 - Current
High School Diploma -
Southwest High School