Vesna Hahn
Fayetteville
Summary
Detail-oriented professional with expertise in food safety compliance, inventory management, and quality assurance. Committed to upholding high standards and enhancing customer satisfaction through effective problem-solving and training. Results-driven individual skilled in inventory management and quality assurance. Known for attention to detail and effective problem-solving abilities, consistently achieving high standards in food safety and customer service.
Overview
14
14
years of professional experience
Work History
Meat Clerk
Publix
Peachtree City
10.2019 - Current
- Maintained cleanliness and organization of seafood display cases.
- Monitored inventory levels and restocked products as needed.
- Operated scales and packaging equipment for seafood items.
- Adhered to food safety standards during food preparation and storage.
- Checked expiration dates on all food items to ensure freshness of products being sold.
- Provided excellent customer service to foster satisfaction and loyalty.
- Trained new team members on safety and handling procedures.
- Assisted customers with special requests or complaints regarding their purchases.
Quality Assurance Specialist
SIGVARIS
Peachtree City
11.2024 - 08.2025
- Trained new staff on quality control procedures and best practices.
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
- Monitored production processes to ensure quality standards were met and documented results of inspections.
- Provided technical support to other departments regarding quality related topics and initiatives.
- Analyzed plans, specifications and blueprints to understand product requirements.
Sales Agent
Sigv
Peachtree City
05.2022 - 11.2024
- Built strong relationships with clients to understand their needs and preferences.
- Conducted product demonstrations to showcase features and benefits effectively.
- Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
- Continuously met sales goals via strategic prospecting.
- Negotiated contracts with customers to secure sales deals.
- Followed up with prospects on a regular basis to ensure satisfaction with services provided.
Customer Service Coordinator
SIGVARIS
Peachtree City
03.2017 - 11.2022
- Coordinated daily customer inquiries through phone and email communication.
- Implemented feedback processes to gather customer insights and improve service quality.
- Interacted with customers to provide and process information in response to inquiries, concerns and requests about services and products.
- Developed relationships with customers to ensure satisfaction.
- Researched new products or services that may be beneficial to customers.
- Ensured that all customer inquiries were responded to in a timely manner.
Quality Inspector
SIGVARIS
Peachtree City
02.2012 - 03.2017
- Inspected medical compression garments for quality and compliance standards.
- Conducted detailed visual examinations to identify defects and inconsistencies.
- Collaborated with production teams to resolve quality-related issues promptly.
- Utilized measurement tools to verify product specifications and dimensions.
- Documented inspection results accurately for compliance records and reporting.
- Performed visual inspections of components for surface defects such as scratches, dents, burrs.
Skills
- Inventory management
- Food safety compliance
- Quality assurance
- Customer relationship management
- Sales negotiation
- Attention to detail
- Problem solving
- Verbal and written communication
- Product knowledge
- Product presentation
- Team leadership
Timeline
Quality Assurance Specialist
SIGVARIS
11.2024 - 08.2025
Sales Agent
Sigv
05.2022 - 11.2024
Meat Clerk
Publix
10.2019 - Current
Customer Service Coordinator
SIGVARIS
03.2017 - 11.2022
Quality Inspector
SIGVARIS
02.2012 - 03.2017