Camita Daniels
Tacoma,WA
Summary
Dedicated and detail-oriented professional with extensive experience in food service management, technical support, and customer service. A U.S. Army veteran committed to supporting fellow veterans and advocating for their needs, bringing a unique perspective to the role. Proficient in operations management, technical troubleshooting, and program coordination, with a strong focus on leadership, communication, and problem-solving skills. Seeking a remote position as a Veteran Advocate to leverage expertise in supporting veteran communities while contributing to organizational goals and missions.
Overview
16
16
years of professional experience
Work History
Food Service Specialist
U.S. Army
04.2013 - 02.2021
- Managed food service operations including menu planning, inventory management, and supply procurement.
- Ensured compliance with food safety regulations and sanitation guidelines for over 1,000 personnel.
- Trained and supervised incoming personnel to maintain high-quality standards.
- Monitored storage, cooking, and serving processes to prevent food spoilage and ensure safety.
Technical Support Specialist
Affiliated Computer Services
04.2010 - 01.2011
- Resolved technical issues for multiple systems and applications across various time zones.
- Documented transactions and support interactions for future reference and knowledge base updates.
- Assisted customers with account inquiries, troubleshooting, and service restoration.
Independent Contractor
Liveops Call Center
10.2008 - 05.2010
- Handled 50–100 inbound calls daily, providing product information, troubleshooting, and account support.
- Ensured client satisfaction by delivering accurate guidance and resolving diverse technical issues.
- Maintained high productivity and adherence to quality standards while working independently.
Quality Assurance Specialist
Exam Services
02.2007 - 12.2008
- Monitored 100–200 recorded calls daily, ensuring compliance with scripts and quality standards.
- Tracked performance data using databases and Excel, providing detailed feedback to supervisors.
Student Coordinator
DeVry University
10.2004 - 02.2006
- Planned and coordinated events, schedules, and meetings for student activities and university leadership.
- Developed engagement strategies to promote student participation and multicultural inclusivity.
- Assisted in organizing after-hour events to enhance student involvement and school spirit.
Education
Associate of Arts - Business Administration
Tacoma Community College
Tacoma, WA06-2026
BBA - Business Administration
DeVry University
Decatur, GA06-2006
DTA-Associates - Social Media And Marketing
Pierce College
Steilacoom, WA06-2021
Associate of Arts - Graphic Technologies
Clover Park Technical College
Lakewood, Washington, WA06-2020
Certificate - Cosmetology
Gene Juarez Acadey
Federal Way, WA10-2017
Skills
- Organizational proficiency
- Basic website integration experience
- Leadership & Team Supervision
- Skilled in typing with 10-key input
- Basic social media design skills
- Program Coordination & Event Planning
- Customer Service & Client Relations
- Technical Troubleshooting & QA
- Inventory & Operations Management
- Communication & Multicultural Engagement
Affiliations
- Member, Phi Theta Kappa-Clover Park Technical -since 2021
- Student Ambassador -Gene Juarez Academy 2017
- Member, Computer Science Club- DeVry University 2006
Timeline
Food Service Specialist
U.S. Army
04.2013 - 02.2021
Technical Support Specialist
Affiliated Computer Services
04.2010 - 01.2011
Independent Contractor
Liveops Call Center
10.2008 - 05.2010
Quality Assurance Specialist
Exam Services
02.2007 - 12.2008
Student Coordinator
DeVry University
10.2004 - 02.2006
Associate of Arts - Business Administration
Tacoma Community College
BBA - Business Administration
DeVry University
DTA-Associates - Social Media And Marketing
Pierce College
Associate of Arts - Graphic Technologies
Clover Park Technical College
Certificate - Cosmetology
Gene Juarez Acadey