Vetrina Cannon
Starkville,MS
Summary
Hardworking Deli Clerk with 15 years of experience in retail support and service. Top-notch issue resolution and customer engagement talents. Works quickly in fast-paced environments. Hardworking Deli Clerk with years of experience in retail support and service. Top-notch issue resolution and customer engagement talents. Works quickly in fast-paced environments. Conscientious deli/baker worker with 15 years of experience in various settings. Demonstrated talent for customer service, making recommendations and planning specialized orders. Recognized for party platter organization and display case management. Motivated deli/bakery offers expertise in customer service, food preparation and catering. Excellent listening, problem-solving and relationship-building skills.
Overview
14
14
years of professional experience
Work History
Deli/Bakery Clerk
Walmart Marketplace
Starkville, MS
02.2019 - 07.2021
- Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
- Calculated total items needed to assemble party trays and placed orders for inventory.
- Planned work for deli team to optimize coverage for busy periods.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
- Created appealing food arrangements for party trays and specialized orders.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Offered product samples to customers, generating additional sales through taste-testing.
- Learned other teammates' work tasks to train as backup.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Completed milkshakes and ice cream desserts for customers.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Delivered exceptional service as illustrated through multiple positive Yelp reviews.
- Operated meat and cheese slicers and kitchen gadgets to prepare meats, vegetables and condiments for service.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
- Documented customer orders and conveyed special requests to kitchen staff.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Cooked batches of food according to standard recipes.
- Endorsed products by making recommendations and promoting specials, increasing daily sales by 80%.
- Operated as full-service food provider in deli establishment by taking orders, preparing meals and collecting payments.
- Replenished serving stations with fresh food and cleaned up spills.
Food Service Supervisor
Aramark
Starkville, MS
04.2007 - 02.2019
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
- Ordered new supplies and food to maintain service levels.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Kept guest and work areas clean, organized and sanitized per established standards.
- Monitored food quality and service levels to maximize kitchen and dining area performance.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Tracked food production levels, meal counts and supply costs.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
- Orchestrated positive customer experiences by overseeing every area of retail operations.
- Limited portion sizes and used garnishes to control food costs.
- Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
- Oversaw training of more than 50 team members.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Maintained compliance with company policies and procedures for food safety, sanitation and quality.
- Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
Education
No Degree -
East Mississippi Community College
Mayhew, MsHigh School Diploma -
B.L Moor High School
Crawford, MS2000
Skills
- Daily Food Preparation
- Handling Complaints
- Adaptability and Flexibility
- Collaboration and Teamwork
- Documentation and Record keeping
- Attention to Detail
- Dependable and Cooperative
- Cleaning and Sanitizing
- Customer Service
- Safe Food Handling
- Time Management and Prioritization
- Stocking and Replenishment
- Supply Ordering
Timeline
Deli/Bakery Clerk
Walmart Marketplace
02.2019 - 07.2021
Food Service Supervisor
Aramark
04.2007 - 02.2019
No Degree -
East Mississippi Community College
High School Diploma -
B.L Moor High School