Veverly williams

Surgical Health Technician is a team member of patient care providers performing direct patient care activities as well as in-direct patient care activities and related supportive. By using state of the art process models to identify, evaluate, recommend solutions to improve surgical skills administrative skills performance to support business goals and mission priorities. Provide advisory services to all levels of staff concerning basic program policies, regulatory, requirements, and procedures. Analyze and evaluate training programs and instructor performance making recommendations to our veterans to increase program quality and overall effectiveness.
Duties Include:
• Phlebotomy
• Perform EKG's
• Establish helpful relationships with patients and others
• Provide assistance with personal hygiene, bowel/bladder care, physical comfort and a clean and safe environment
• Perform, report, and document measurements, vital signs, intake/output, pulse oximetry,
• Experience using knowledge of oral communication techniques to present findings and recommendations and knowledge of written communication techniques to prepare medical records papers, and training material;
• Knowledge of and skill in applying principles, practices and techniques of education, veteran learning theory, define and meet individual learning needs;
• Assist patients with movement, positioning, ambulation, and transportation
• Identifies and reports obvious patient problems, symptoms, and behaviors
• Assist in emergency situations initiating CPR when indicated
• Maintains clean equipment and restocking supplies
• Provide appropriate direct patient care activities
• Ability to observe, perceive, use judgment, show initiative, and pay meticulous attention to detail;
• Applies knowledge of human anatomy and physiology, and medical terminology;
• Ability in performing phlebotomy routinely and EKG's;
• Responds to emergency situations related to environmental safety and CPR;
• Performs day-to-day operation of the office.
• Retains clinic and personnel records.
• Formulates and gathers information for medical record reports , for example: Vitals, EKG’S incident reports
• Greets patients and visitors.
• Monitors supplies and resources needed for surgical clinic.
• Assists with keeping apex outpatient examination outpatient clinic staff (RN, and Anesthesiologist) up to date of patient census and any changes or problems that might be encountered;
• Participates in performance improvement activities related to the apex outpatient examination outpatient clinic quality improvement process; and offers performance improvement advice to (RN, and Anesthesiologist)

• Cleaned wounds and applied gauze and bandages to prevent infection
• Obtained details regarding patient by questioning family members and bystanders
• Used effective check in methods to quickly resolve issues among our veterans clinical appointments
• Explained each step of treatment to conscious patients to reduce fear and invoke calm
• Led team of 7 surgical healthcare technicians engaged in delivering assistance to our veterans customer service department on daily basis
• Delivered exemplary customer service and support by remaining poised in most stressful situations
• Effectively controlled the release of proprietary and confidential information for general client lists

As an Unit Medical Secretary lead and directed the overall operation of the facility in accordance with resident needs, federal and state government regulations and company policies/procedures so as to maintain quality care for the residents while achieving the facility’s business objectives.

• Responsible for maintenance of office supplies, data collection and analytical techniques for purposes of reviews of medical history, quality control, studies and analysis
• Including cataloging, distribution, and record keeping
• Assuring office is neat, and stocked with necessary tools for functionality
• Assist with maintain medical records of patients for physicians and other medical professionals and execution of all events
• Assist clientele as they enter office and via phone
• Perform filing, data management, drafting and editing short office memos
• Assist with all other office administrative duties, Inputting data, office errands,
• Over 10 years of experience assisting high leveled physicians and managing medical unit relationships in a health care environment
• Maintain excellent written and oral communication skills
• Self-starter that can work independently or with a team
• Accustomed to fast pace offices, juggling multiple tasks simultaneously
• Organize and maintained a Surgical and Med Surge medical charts with reports and accounting documents
• Creative problem solver, recognized for getting most of out of limited resources
• Retrieved medical reports and support through advanced word processing
• Read and filter physicians and managers email, serving as first line of customer support
• Prepare clients schedules appointments
• Strong knowledge of office and administrative software including Microsoft Excel, Word and PowerPoint
• Addressed, documented, and responded to incoming and outgoing calls and correspondence

Medical Unit Administrative Secretary, lead, directed the overall operation of the facility in accordance with resident needs, federal , state government regulations and company policies/procedures so as to maintain quality care for the residents while achieving the facility’s business objectives.

• Maintain excellent written and oral communication skills
• Self-starter that can work independently or with a team
• Strong knowledge of office and administrative software including Microsoft Excel, Word and PowerPoint
• Exhibits strong customer service, sophisticated communication and critical thinking skills in response to patient and care team inquires and requests
• Ability to work in fast-paced environment and continually monitors appointment schedules throughout the day ensuring patients are accessing care at their scheduled appointment time
• Exceptional computer skills and ability to utilize multiple applications to support accurate and timely check-in, in-person, exam room check-out, scheduling, revenue cycle activities related to insurance verification, pre-certification, authorization, collections as required
• Conducts performance improvement initiatives, such as participating in interdisciplinary improvement teams
• Ensures exam room is fully equipped and setup prior to patient rooming , rooms the patients in coordination with the care team
• Provides concierge-type support by assisting with patient transportation/escorts throughout the facility, coordinates interpreter services and serves as runner to support ancillary services
• Prepare admission charts/records; assemble charts for new admissions with appropriate forms; label chart with correct patient/physician information, label patient rooms with patient information , physician's name
• Complete the admission documentation; assist physicians with charts; ascertain the expectations of the patient and family regarding the hospital stay
• Consult with the charge nurse on scheduling patient tests and activities Adhere to isolation precautions and OSHA blood-borne guidelines, using personal protective equipment as required
• Answer telephone and call lights, take messages , communicate promptly to the appropriate person
• Make hourly rounds to each patient's room to assess any unmet needs
• Process patient discharge orders, notifying the nurse of the orders; copy information on chart to be sent to discharge facility; complete discharge paperwork and assist the family with the discharge process
• Under the direction of the nurse manager, order, receive , store supplies and equipment
• Over 10 years of experience assisting high leveled physicians and managing medical unit relationships in a health care environment
• Accustomed to fast pace offices, juggling multiple tasks simultaneously
• Organize and maintained a Surgical and Med Surge medical charts with reports and accounting documents
• Retrieved medical reports and support through advanced word processing
• Received shipments and signed off on packages, documenting all incoming items in system