Zackary Zemmol
Fort Wayne,Indiana
Summary
Strategic operations and restaurant management leader with expertise in team development, workforce planning, and business performance. Led high-performing teams to optimize labor deployment and uphold operational standards in fast-paced environments. Skilled in performance management, recruiting, training, and process improvement, emphasizing operational efficiency and accountability.
Overview
6
6
years of professional experience
Work History
Assistant Restaurant Leader
Raising Cane's
11.2025 - Current
- Manage a team of over 60 employees.
- Oversee daily restaurant operations to ensure consistent execution of company standards, food quality, food safety, and guest service.
- Manage staffing levels, labor deployment, and scheduling to align team coverage with business demand and sales forecasts.
- Developed several internal manager promotions.
- Coordinate recruitment, interviewing, hiring, and onboarding to maintain appropriate staffing levels and support restaurant growth.
- Analyze restaurant performance and operational metrics to identify gaps, implement corrective actions, and improve business results.
- Communicate performance expectations, deliver constructive coaching, and hold team members accountable for achieving restaurant goals.
Operations Manager
Raising Cane's
07.2025 - 11.2025
- Monitored key performance indicators, including speed of service, labor costs, sales performance, and guest satisfaction, to uncover areas for operational enhancement.
- Implemented operational strategies to improve productivity, streamline workflows, and maintain efficient restaurant execution during peak business periods.
- Collaborated with restaurant leadership to establish performance goals, execute business initiatives, and drive continuous operational improvement.
- Managed inventory, product availability, waste control, and resource utilization to support cost management and operational efficiency.
Restaurant Manager
Raising Cane's
10.2024 - 07.2025
- Directed daily restaurant operations, balancing labor, service, and food quality standards.
- Supervised, coached, and motivated team members to drive performance, maintain accountability, and foster a positive work environment.
- Supported recruitment, interviewing, hiring, and onboarding to build and maintain a strong, capable team.
- Monitored speed of service, order accuracy, food safety, and guest satisfaction to maintain consistent operational standards.
Server/Bartender
Outback Steakhouse
02.2021 - 05.2024
- Delivered attentive table service while anticipating guest needs and maintaining polished dining experience.
- Crafted cocktails and mixed beverages following recipe standards and responsible alcohol service requirements.
- Processed orders accurately through POS system, coordinating kitchen and bar timing for smooth service flow.
- Recommended menu items and beverages to enhance guest satisfaction and support sales performance.
- Maintained clean, stocked bar and dining areas in compliance with sanitation and safety standards.
- Resolved guest concerns promptly, preserving positive experience and supporting repeat business.
- Led training of new employees.
Education
Bachelor of Science - Organizational Leadership - HR Management Focus
Purdue University Fort Wayne
Fort Wayne, IN05-2027
Skills
- Restaurant and Business Operations
- P&L Management
- Inventory Management
- Workplace scheduling
- Labor Management and Deployment
- Employee training
- Performance Management and Coaching
- Goal setting
- Leadership and Team Building
- Conflict Resolution
Timeline
Assistant Restaurant Leader
Raising Cane's
11.2025 - Current
Operations Manager
Raising Cane's
07.2025 - 11.2025
Restaurant Manager
Raising Cane's
10.2024 - 07.2025
Server/Bartender
Outback Steakhouse
02.2021 - 05.2024
Bachelor of Science - Organizational Leadership - HR Management Focus
Purdue University Fort Wayne