Vianca P. Chévere Aponte
Orlando
Summary
Dynamic and adaptable professional with a proven track record at Walt Disney World Company, excelling in problem-solving and leadership. Demonstrated ability to enhance team efficiency and foster positive relationships, while proficient in computer skills and scheduling. Achieved high accuracy in transactions and streamlined patient appointment processes, significantly improving customer satisfaction.
Overview
3
3
years of professional experience
Work History
Resort Cast Member
Walt Disney World Company
05.2024 - 01.2025
- Collaborated in professional team to solve workflow issues.
- Analyzed problems and worked with teams to develop solutions.
- Built and established positive relationships with patrons, team members and supervisors.
- Oversaw refreshments counter, selling food items to customers and maintaining sufficient stock of products and supplies to meet expected needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Administrative Assistant
GA Orthodontics
06.2024 - 08.2024
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Administrative Assistant
Europeantech
06.2022 - 08.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Education
BBA - Marketing
Interamerican University of Puerto Rico
Ponce, PR05-2028
High School Diploma -
Josefina Leon Zayas
Jayuya, PR01-2022
Skills
- Adaptability
- Team work
- Problem solving
- Leadership
- Time management
- Organization
- Computer skills
- Active communication
- Scheduling
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Administrative Assistant
GA Orthodontics
06.2024 - 08.2024
Resort Cast Member
Walt Disney World Company
05.2024 - 01.2025
Administrative Assistant
Europeantech
06.2022 - 08.2022
BBA - Marketing
Interamerican University of Puerto Rico
High School Diploma -
Josefina Leon Zayas
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