Vianette Garcia
Summary
Highly organized administrative professional with a background in client relations, accounts receivable, and office operations. Proven ability to manage high-volume workflows, maintain accuracy under pressure, and deliver exceptional client service.
Overview
4
4
years of professional experience
Work History
Internet Manager
Mercedes-Benz of Escondido
Escondido, USA
2026.01 - Current
- Oversee high-volume client communications, ensuring timely follow-up and accurate information handling.
- Manage scheduling and coordination of appointments while maintaining organized client records.
- Maintain professionalism and accuracy while handling multiple tasks under strict time constraints.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
BDC Sales Representative
Lexus of Escondido
Escondido, USA
2025.07 - 2026.01
- Handled high-volume inbound/outbound calls, emails, and internet inquiries daily.
- Scheduled appointments and ensured proper documentation of client interactions.
- Maintained strong attention to detail when collecting and recording client and vehicle data.
- collected credit card information for purchases
Accounts Receivable Clerk
Mercedes-Benz of Escondido
Escondido, USA
2023.11 - 2024.09
- Managed the accounts receivable function for a high-volume Mercedes-Benz dealership, overseeing billing, payment processing, and collections activities.
- Assisted in the preparation of month-end financial reports, including accounts receivable aging analysis, bad debt reserve calculations, invoice statements and journal entries.
- Maintain bookkeeping database and spreadsheet to track accounts receivable transactions, ensuring accuracy and compliance with Mercedes-Benz accounting standards.
- Generate customer invoices and statements using dealership management software, accurately recording sales transactions and updating customer account information.
Receptionist/Administrative Assistant
Mercedes-Benz of Escondido
Escondido, USA
2022.11 - 2023.11
- Managed a multi-line phone system, screening and directing high call volumes efficiently.
- Perform data entry tasks to input new car information into dealership databases, including vehicle specifications, VIN numbers, and pricing details.Performed administrative support including data entry, filing, and report preparation.Entered data into spreadsheets using Microsoft Excel or CRM'S and other similar programs.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
Education
Diploma -
Temecula Valley High School
Temecula, CA2021-01
Some College (No Degree) - Business Administration - Accounting
Mt. San Jacinto College
San Jacinto, CA2026-05
Skills
- Customer Service
- Accounts Receivable
- Financial Accuracy
- Data Entry
- Multi-Line Phone Systems
- Scheduling
- Time Management
- Microsoft Office
- Computer Systems
- Administrative Support
- Office Organization
- Bilingual: Spanish
Timeline
Internet Manager
Mercedes-Benz of Escondido
2026.01 - Current
BDC Sales Representative
Lexus of Escondido
2025.07 - 2026.01
Accounts Receivable Clerk
Mercedes-Benz of Escondido
2023.11 - 2024.09
Receptionist/Administrative Assistant
Mercedes-Benz of Escondido
2022.11 - 2023.11
Diploma -
Temecula Valley High School
Some College (No Degree) - Business Administration - Accounting
Mt. San Jacinto College