Vianey Bocardo
Ontario,OR
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Ive taken a few temp positons through a temp agency to expand my experiences and learn new skills. These projects allowed me to gain confidence in different levels or work and different feilds. I am able to work with computer systems and machines. My customer service experience has also improved and given me a new perspective. I can learn and adapt quickly and i am a very fast pase worker when given the opportunity.
Overview
1
1
year of professional experience
Work History
Waitress Supervisor
Dennys diner
CALDWELL, ID
10.2023 - 01.2024
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
- Created daily shift schedules for waitstaff according to business needs.
- Served high volume of tables at once and simultaneously supervised serving staff.
- Implemented new POS system and trained staff members on use.
Dockworker
Simplot Grower Solutions
Ontario, OR
09.2023 - 10.2023
- Received unloading trucks
- Shoveling potatoes that fell off during unload process
- Cleaned up around factory
- Used power hose for cleaning machines and equipment
- Sorted potatoe
Accounts Payable Assistant
Woodgrain
Fruitland , ID
07.2023 - 08.2023
- Checked invoice receipts and adjusted any numbers that didn't match before sending it out to be approved for payment
- Checked postings and documents for correctness, accuracy and proper coding.
- Kept detailed records of accounts payable by creating reports and updating vendor balance sheets.
- Resolved payment issues with vendors as needed.
Receptionist Assistant
Steves hometown toyota
Ontario , OR
03.2023 - 07.2023
- Answered phone and forwarded phone calls.
- Took payments over the phone or in person for sevice and parts.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Scheduled and confirmed appointments.
Education
High School Diploma -
Ontario High School
Ontario, OR05-2011
Skills
- Guest Relations Management
- Service Prioritization
- Waiting Tables
- Liquor, Wine, and Food Service
- High-Volume Dining
- Upselling Techniques
- Management Support
- Point of Sale (POS) System Operations
- Customer Service
- Staff Monitoring
- Conflict Resolution
- Relationship Management
Timeline
Waitress Supervisor
Dennys diner
10.2023 - 01.2024
Dockworker
Simplot Grower Solutions
09.2023 - 10.2023
Accounts Payable Assistant
Woodgrain
07.2023 - 08.2023
Receptionist Assistant
Steves hometown toyota
03.2023 - 07.2023
High School Diploma -
Ontario High School
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