Nadia Perez
Sedona,AZ
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Waitress Supervisor
Arlequin Restaurant
Lima, Peru
03.2018 - 12.2022
- Observed food safety and sanitation protocols to reduce germ spread.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Served high volume of tables at once and simultaneously supervised serving staff.
- Coached staff on strategies to enhance performance and improve customer relations.
- Trained new wait staff team members in proper procedures and important standards of establishment.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
- Implemented new POS system and trained staff members on use.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Sales Manager
Crisol
Lima, Peru
08.2015 - 12.2016
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Created and presented monthly reports to management on sales performance.
- Coached, developed and motivated team to achieve revenue goals.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Participated in negotiations with vendors regarding product purchases or contracts.
Salesperson
Borgonovo12
Lima, Peru
01.2014 - 07.2015
- Fostered relationships with customers to expand customer base and retain business.
- Gathered data on competitors' pricing, products, and promotional activities.
- Identified customer needs by asking questions and advising on best solutions.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Education
B2 English -
ICPNA
Lima06-2023
High School Diploma -
Jose Jimenez
Lima12-2009
Skills
- Task Delegation
- Service Prioritization
- Upselling Techniques
- Guest Relations Management
- Liquor, Wine, and Food Service
- Point of Sale (POS) System Operations
- Safe Food Handling
- Conflict Resolution
- Guest Relations
- Dish Preparation
- Conflict Management
- Cash Handling
Languages
English
Professional
Spanish
Native/ Bilingual
Certification
- English certificate B2
Timeline
Waitress Supervisor
Arlequin Restaurant
03.2018 - 12.2022
Sales Manager
Crisol
08.2015 - 12.2016
Salesperson
Borgonovo12
01.2014 - 07.2015
B2 English -
ICPNA
High School Diploma -
Jose Jimenez
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