Vianey Carlin Mijango
Duluth,GA
Summary
Adaptable childcare assistant with a strong background in early childhood education and customer service. Recognized for effective team collaboration and conflict resolution skills, ensuring a positive learning environment and enhanced guest experiences.
Overview
5
5
years of professional experience
Work History
Childcare Assistant Teacher
Ministry El Gran Yo Soy
Duluth, GA
03.2024 - Current
- Facilitate development and implementation of age-appropriate Bible lesson plans.
- Implement strategies to ensure a tidy and structured classroom atmosphere at church.
- Assist lead teacher with snack time, arts and crafts and any other help needed
- Provide essential support to lead teacher during absences and periods requiring additional classroom assistance.
- Facilitate development of communication, problem-solving, and social skills in children through faith-based activities.
- Comply and organize materials and resources for lesson preparation and activities focused on biblical teachings.
- Organize and supervise large and small group activities.
- Design and implement innovative activities to enhance young children's understanding of the gospel.
FOH Team Member
Hopdoddy Burger Bar
Atlanta, GA
12.2023 - Current
- Provide exceptional customer service, ensuring a welcoming atmosphere for all guests.
- Assist in training new team members on operational procedures and service standards.
- Led collaboration with kitchen staff to optimize communication and ensure order accuracy.
- Analyze guest preferences and provided customized menu recommendations to optimize dining satisfaction.
- Help guests at tables when in need of assistance.
- Assist in retrieving items for guests while maintaining a smooth dining service flow.
- Complete opening and closing duties promptly, allowing the restaurant to begin serving customers on time each day.
- Resolve customer complaints with empathy and professionalism, restoring guest satisfaction.
- Adjust food preparation methods in accordance with customer requests.
- Cross-train in other kitchen positions to support staff and meet customer needs and demands.
- Ensure timely seating of guests, optimizing restaurant flow and minimizing wait times.
Crew Member
McDonald's
Norcross, GA
05.2021 - 08.2021
- Provided exceptional customer service in fast-paced environment.
- Monitored inventory levels and restocked supplies as needed.
- Collaborated with team members to ensure efficient order delivery.
- Handled cash transactions accurately and balanced registers at shift end.
- Resolved guest inquiries and concerns to enhance onboard experience.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
High School Diploma -
Berkmar High School
Lilburn, GASkills
- Parent communication
- Early childhood education
- Child development
- Loves children
- Positive reinforcement
- Conflict resolution
- Customer service
- Bilingual in Spanish and English
- Team collaboration
- Adaptability and flexibility
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Childcare Assistant Teacher
Ministry El Gran Yo Soy
03.2024 - Current
FOH Team Member
Hopdoddy Burger Bar
12.2023 - Current
Crew Member
McDonald's
05.2021 - 08.2021
High School Diploma -
Berkmar High School