Vianka S. Vargas

Denver,CO

Summary

Reliable Drug Testing Technician known for high productivity levels and efficient task completion. Possess specialized skills in sample collection, handling sensitive information with confidentiality, and operating complex laboratory equipment. Excel in time management, adaptability, and communication which enhances performance in fast-paced environments. Compassionate Laboratory Technician trained to handle issues and remain level-headed. Reliable and hardworking with great interpersonal and team collaboration skills. Expertise in cleaning, maintaining and setting up lab equipment. Performs both technical and non-technical procedures. Committed to safely handling specimens and working according to set protocols. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

years of professional experience

Certification

Work History

Drug Testing Technician

Colorado Mobile Drug Testing

Denver, Colorado

10.2022 - 09.2025

Collected specimens following safety protocols and standard procedures.
Prepared samples for laboratory analysis and documentation.
Maintained cleanliness and organization of collection areas and equipment.
Communicated effectively with patients regarding collection procedures and expectations.
Processed data entry for specimen tracking in laboratory information systems.
Assisted in training new staff on specimen collection techniques and protocols.
Conducted inventory management of collection supplies and materials.
Processed specimens for laboratory testing in accordance with standards.
Maintained up-to-date records of specimen collection activities.
Handled hazardous materials following strict safety protocols.
Analyzed fingerprint patterns to identify matches and discrepancies in cases.
Conducted quality control checks on fingerprint records for accuracy and compliance.
Assisted customers with inquiries and product information efficiently.
Resolved customer complaints through effective communication and problem-solving skills.

Client Administrator

Recovery Monitoring Solutions

Aurora, CO

09.2018 - 08.2022

Assisted clients with inquiries and provided timely information.
Organized client files and maintained accurate records.
Supported the onboarding process for new clients and accounts.
Updated client information in the management system regularly.
Responded to client requests via email and phone promptly.
Maintained accurate records of client interactions, including notes on customer inquiries.
Identified trends in customer complaints and developed solutions to address them effectively.
Completed day-to-day duties accurately and efficiently.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Collected specimens following safety protocols and standard procedures.
Prepared samples for laboratory analysis and documentation.
Maintained cleanliness and organization of collection areas and equipment.

Education

GED -

Central High School

Aurora, CO

Skills

Specimen collection
Laboratory analysis
Data entry

Quality control
Hazardous material handling
Client relations

Certification

BAT/EBT Technician
Professional Collector
Oral Fluid Drug Testing
Hair Follicle Collection
DOT/NON-DOT Testing
eScreen123 Certified
Formfox Certified

Languages

Spanish

Native/ Bilingual

References

Ricardo Diaz (562) 329-7463
Maritza Gonzalez (720) 829-5103
Maira Fernandez (909) 803-4193

Timeline