Vianney Goris Jr.

Installed and monitored SCRAM ankle devices for clients under court and probation supervision, ensuring compliance with New York State Court and Westchester County Probation requirements. Provided professional customer service by explaining device usage, answering questions, and troubleshooting technical issues. Maintained accurate records and reports while coordinating with probation officers and court personnel to support continuous monitoring and minimize violations.

Diagnosed and resolved hardware, software, and network issues for students and faculty. Proficient in troubleshooting system errors, connectivity problems, and performance across various platforms. Provided technical support by identifying root causes and implementing effective solutions to minimize downtime and enhance user productivity in academic environments.

Successfully managed inventory levels to ensure product availability while driving sales and fostering strong customer relationships. My role involved tracking stock, analyzing sales trends, and recommending products tailored to customers' needs contributing to increased revenue and satisfaction. My attention to detail and proactive problem-solving ensured accurate record-keeping and seamless inventory operations.