Gabriella Lopez
Miami,Fl
Summary
Criminal justice graduate dedicated to enhancing community well-being. Proven ability to manage high caseloads while ensuring compliance and coordinating client care. Strong teamwork and communication skills facilitate effective relationships and drive successful outcomes. I plan to apply my comprehensive critical thinking skills to make a meaningful contribution to my community's well-being. Strive to promote an inclusive and hardworking environment. Driven to become a strong leader for my team.
Overview
4
4
years of professional experience
Work History
SCRAM CAM & Felony Case Manager
Court Options
Miami, Fl
05.2023 - Current
- Attend court daily, collaborating closely with state attorneys and judges to help ensure clients received optimal outcomes
- Coordinated care and services for caseload of over 300 clients, addressing their physical, emotional, and social needs
- Maintain and accurate and thorough documentation of client interactions, care plans, and progress reports
- Ensured compliance with relevant client conditions within set timelines
- Monitor DUI offenders' alcohol levels daily to ensure compliance with program requirements
- Handled high-volume client inquiries by phone and email, providing clear information and assistance with care plans to enhance client support
- Coordinated the filing of successful completion memorandums with the State Attorney's Office to support timely case closure and proper documentation
- Install, calibrate and remove SCRAM CAM ankle monitors in accordance with court orders and program protocols
Barista
Brewbike Inc.
Boca Raton, Fl
10.2021 - 08.2022
- Prepared beverages with precision and consistency, ensuring high-quality standards and customer satisfaction.
- Provided exceptional customer service by greeting and assisting customers, taking orders, and addressing inquiries.
- Managed multiple tasks while maintaining an organized workspace, enhancing overall service speed and quality.
Education
Bachelor - Department of Criminology and Criminal Justice
Florida International University
Miami05-2025
Skills
- Case management
- Conflict resolution
- Customer service
- Client advocacy
- Effective communication
- Attention to detail
- Documentation accuracy
- Crisis intervention
Affiliations
Volunteer Youth Leader - Over 500 Community Service Hours
Accomplishments
Badminton GMAC Champion - 2021
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
SCRAM CAM & Felony Case Manager
Court Options
05.2023 - Current
Barista
Brewbike Inc.
10.2021 - 08.2022
Bachelor - Department of Criminology and Criminal Justice
Florida International University