Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vianney Gutierrez

Southgate,CA

Summary

Achieved exceptional customer satisfaction at X4 Signs by implementing service policies that exceeded industry standards and efficiently processing orders. Expert in complaint resolution (soft skill) and data entry (hard skill), enhancing service delivery and maintaining a comprehensive promotional sales database, significantly contributing to company success.

Overview

Work History

Customer Service Representative

X4 Signs
01.2024 - 07.2024
  • Responded to customer requests for products, services, and company information.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Tracked customer service cases and updated service software with customer information.
  • Developed customer service policies and procedures to meet and exceed industry service standards.
  • Delivered prompt service to prioritize customer needs.
  • Created and maintained detailed database to develop promotional sales.

Education

No Degree -

Options For Youth
Bellflower, United States
06.2026

Skills

  • Product Knowledge
  • Paperwork Processing
  • Complaint resolution
  • Data Entry
  • Call Management
  • Filing

Timeline

Customer Service Representative

X4 Signs
01.2024 - 07.2024

No Degree -

Options For Youth
Vianney Gutierrez