Vianney Samperio
Rialto
Summary
Reliable and organized professional with experience in customer service, clerical work, and receptionist responsibilities. Skilled in communicating with customers, answering phones, managing paperwork, scheduling, and supporting daily office operations. Known for being friendly, dependable, and detail-oriented.
Overview
1
1
Language
5
5
years of professional experience
Work History
Clerk
Palacios Mobile Service
Bloomington, CA
03.2022 - 10.2023
- Coordinated appointments for field technicians and customer visits to optimize service delivery
- Updated customer records in office filing systems
- Prepared invoices and payment records for completed work
- Organized and maintained repair documents and customer paperwork for easy retrieval and compliance
- Processed cash, check, and credit card transactions efficiently at cash register to ensure accurate financial records.
Receptionist
Sync Staffing
Riverside , CA
03.2023 - 01.2024
- Answered multi-line phone systems and directed calls to recruiters.
- Scheduled interviews and coordinated candidate appointments.
- Provided recruiters with copies, mail, and office supply support.
- Handled incoming calls, recorded messages, and routed callers to appropriate departments or staff.
- Updated and recorded customer or client information to maintain accounts.
Customer Service Representative
Crystal Plus
Montclair , CA
03.2024 - 02.2026
- Answered Crystal Plus customer calls and resolved product questions.
- Handled email inquiries with clear, professional Crystal Plus communication.
- Processed orders, returns, and account updates in CRM systems.
- Prepared invoices, credits, and billing corrections for customer accounts.
- Remained calm and professional in stressful circumstances and effectively defused tense situations.
Receptionist/Assistant
Valiant Law
Ontario
02.2026 - Current
- Answered incoming calls and routed legal inquiries to appropriate staff
- Scheduled attorney appointments and coordinated calendar updates
- Prepared client intake forms and gathered initial case information
- Processed mail, deliveries, and confidential correspondence for law office staff
- Supported receptionist coverage and maintained professional office communication
- Greeted customers, delivery persons and official representatives.
Education
High School Diploma -
Rialto High School
Rialto08-2018
Skills
- Invoice preparation
- Data entry
- Problem solving
- Expense reports
- Appointment scheduling
- Customer service
Languages
Spanish
Professional
Timeline
Receptionist/Assistant
Valiant Law
02.2026 - Current
Customer Service Representative
Crystal Plus
03.2024 - 02.2026
Receptionist
Sync Staffing
03.2023 - 01.2024
Clerk
Palacios Mobile Service
03.2022 - 10.2023
High School Diploma -
Rialto High School