Mirphaella Deriston
Jersey City
Summary
Dependable and detail-oriented professional with extensive experience in customer service, healthcare support, and childcare. Skilled in safety compliance, emergency response, and multitasking in fast-paced environments. Recognized for strong communication, problem-solving, and teamwork skills. Seeking to contribute these strengths to the Metropolitan Transportation Authority in a safety-sensitive operations role.
Overview
6
6
years of professional experience
Work History
Private Nanny
Jovie
Jersey City
02.2025 - Current
- Coordinated daily activities and schedules for multiple children, ensuring a balanced routine.
- Implemented educational and recreational programs to foster child development and engagement.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Communicated regularly with parents regarding children's progress, needs, and concerns.
- Participated in professional development activities such as trainings or workshops related to childcare topics.
- Taught reading, arts and crafts and lap play to encourage intellectual development.
- Identified early signs of emotional and developmental problems in children to bring concerns to parents' attention.
- Prepared snacks and meals, scheduled, and coordinated projects and reinforced appropriate discipline for children according to parents' specifications.
- Transported children to and from school, extra-curricular activities and play-dates.
- Aided with bathing, dressing, teeth brushing, and diapering to promote healthy personal hygiene and good oral health.
- Took children on outings such as parks, library visits, sports events or educational trips.
Sales Associate - Pharmacy
CVS Pharmacy
Glassboro
12.2023 - 04.2024
- Assisted customers with prescription and over-the-counter medication purchases.
- Processed transactions and handled insurance inquiries.
- Maintained inventory and ensured the pharmacy adhered to health and safety standards.
- Promoted pharmacy services such as flu shots and health screenings.
Front Desk Representative
Rowan University
Glassboro
10.2022 - 07.2023
- Assisted clients with check-ins and check-outs.
- Addressed inquiries via phone and in person.
- Ensured the security of the premises by monitoring security cameras.
Salesperson/Shift Lead
Pepper Palace
Jersey City
10.2021 - 01.2022
- Guided customers in product selection and tracked market trends.
- Managed shift operations, trained new hires, and maintained inventory.
- Collaborated with team members to manage inventory levels effectively.
- Trained new staff on store operations and customer service standards.
- Developed key customer relationships to increase sales.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
Retail/Sales Associate / Cashier
Forever 21
Jersey City
06.2021 - 11.2021
- Provided excellent customer service and maintained an organized store environment.
- Assisted with training new employees on sales techniques and store policies.
Sales Associate / Cashier Coach
Jersey City
04.2021 - 08.2021
- Assisted customers with purchases, processed payments, and ensured stock was well-organized.
Retail/Sales Associate / Sales Lead
JCPenney
Jersey City
10.2020 - 03.2021
- Addressed customer concerns, handled inventory, and ensured compliance with store policies.
- Trained new staff on operational procedures.
Education
Associate in Science (A.S.) -
Hudson County Community College
Jersey City, NJBachelor's Degree -
Rowan University
Glassboro, NJHigh School Diploma -
Dickinson High School
Jersey City, NJSkills
- Safety & compliance awareness
- Emergency Response & First Aid Knowledge (CPR Certified)
- Time Management & Reliability
- Clear Communication & Team Collaboration
- Customer Service Excellence
- Attention to Detail & Record-Keeping
- Scheduling & Task Coordination
- Conflict Resolution & Problem Solving
Timeline
Private Nanny
Jovie
02.2025 - Current
Sales Associate - Pharmacy
CVS Pharmacy
12.2023 - 04.2024
Front Desk Representative
Rowan University
10.2022 - 07.2023
Salesperson/Shift Lead
Pepper Palace
10.2021 - 01.2022
Retail/Sales Associate / Cashier
Forever 21
06.2021 - 11.2021
Sales Associate / Cashier Coach
04.2021 - 08.2021
Retail/Sales Associate / Sales Lead
JCPenney
10.2020 - 03.2021
Associate in Science (A.S.) -
Hudson County Community College
Bachelor's Degree -
Rowan University
High School Diploma -
Dickinson High School