Kelsey McKown
Johnstown,OH
Summary
Customer focused and safety conscious professional with strong experience in caregiving, healthcare administration, and service oriented environments. Proven ability to remain calm under pressure, adapt quickly to changing situations, and provide consistent, high level service. Reliable team player a genuine passion for creating exceptional customer experiences. Seeking to contribute professionalism, flexibility, discretion, and care as a Flight Attendant with NetJets.
Overview
13
13
years of professional experience
Work History
Private Nanny
08.2021 - Current
- Provided attentive, safety-first care for children from infancy through toddlerhood in a private home environment
- Maintained calm, structured routines while adapting quickly to unexpected situations
- Demonstrated sound judgment and composure during stressful or time-sensitive moments
- Built strong relationships through trust, discretion, professionalism, and clear communication
- Managed multiple tasks simultaneously while maintaining a polished, service-driven attitude
Lead Preschool Teacher / Infant & Toddler Care Specialist
New Albany Academy
07.2017 - 02.2021
- Led daily classroom operations while ensuring safety, structure, and compliance with licensing standards
- Created a nurturing and organized environment for children and staff
- Collaborated with team members and communicated clearly with families
- Demonstrated leadership, adaptability, and teamwork in a fast-paced setting
Medical Receptionist / Patient Care Coordinator
Columbus Institute of Plastic Surgery
04.2016 - 07.2017
- Delivered welcoming, professional service to patients and families in a high-end medical setting
- Coordinated appointments, managed sensitive documentation, and ensured HIPAA compliance
- Maintained accuracy, discretion, and efficiency while multitasking under pressure
- Supported physicians and staff through effective communication and organization
Retail Makeup Artist
bareMinerals
01.2013 - 01.2016
- Delivered personalized beauty consultations while creating a welcoming, luxury-focused client experience
- Provided product education and application services tailored to individual client needs
- Consistently met and exceeded sales goals through relationship-building and product knowledge
- Maintained polished brand standards and visual merchandising presentation
- Handled transactions accurately while balancing multiple clients in a fast-paced retail setting
- Represented the brand with professionalism, confidence, and strong interpersonal communication
Education
Esthetics Program
Aveda Institute of Columbus
Columbus, OH06.2016
High School Diploma -
Virtual Community School of Ohio
Columbus OH 06.2012
Skills
- Customer Service & Hospitality
- Safety Awareness & Emergency Response
- Discretion & Confidentiality
- Calm Under Pressure
- Team Collaboration
- Adaptability & Flexibility
- Time Management & Organization
- Attention to Detail
- Professionalism & Reliability
- Policy Compliance
Timeline
Private Nanny
08.2021 - Current
Lead Preschool Teacher / Infant & Toddler Care Specialist
New Albany Academy
07.2017 - 02.2021
Medical Receptionist / Patient Care Coordinator
Columbus Institute of Plastic Surgery
04.2016 - 07.2017
Retail Makeup Artist
bareMinerals
01.2013 - 01.2016
Esthetics Program
Aveda Institute of Columbus
High School Diploma -
Virtual Community School of Ohio