Sanjita Thapa

Technical Program Manager and Quality Engineering Leader with 15+ years of experience leading enterprise-scale digital transformation, agile delivery, platform modernization, AI enablement, and strategic technology initiatives across financial services, healthcare, insurance, and digital product organizations. Proven expertise leading cross-functional teams through complex product development lifecycles while driving Agile transformation, continuous improvement, operational excellence, and enterprise delivery execution. Experienced coaching teams, managers, and senior stakeholders on Agile methodologies including Scrum, Kanban, Extreme Programming (XP), and scaling frameworks to improve collaboration, adaptability, delivery velocity, and team performance. Strong background driving end-to-end technical program execution including roadmap planning, dependency management, milestone tracking, governance, risk mitigation, budgeting, resource management, and executive-level reporting. Demonstrated success managing large-scale enterprise initiatives involving APIs, distributed systems, reusable platform services, CI/CD modernization, cloud applications, AI-driven automation, and customer-facing digital platforms. Skilled at facilitating executive-level discussions, strategic planning sessions, stakeholder alignment, and cross-functional decision-making processes across Product, Engineering, Operations, and business organizations. Experienced in developing operational and transformation strategies using metrics, analytics, and evidence-based decision-making to improve delivery outcomes and organizational efficiency. Strong technical fluency in Agile delivery, SDLC/STLC, APIs, microservices, distributed systems, automation strategy, enterprise architecture concepts, and data-driven program management. Extensive experience developing dashboards, reporting frameworks, KPIs, and executive presentations using tools including JIRA, Confluence, Tableau, Excel, PowerPoint, and AI-powered analytics solutions. Champion of AI-driven transformation leveraging tools including Claude, ChatGPT, GitHub Copilot, and generative AI technologies to improve reporting, automation, defect analysis, engineering productivity, and delivery efficiency. Recognized for strong leadership, stakeholder management, communication, and problem-solving skills with the ability to influence decision-making, remove roadblocks, and drive successful enterprise program outcomes. Professional business leader prepared for challenges of Senior Manager role. Combines deep understanding of business operations with commitment to driving team success and achieving significant results. Renowned for adaptability in dynamic environments and collaborative approach to problem-solving, leveraging keen analytical and decision-making skills.