Summary
Overview
Work History
Education
Skills
Websites
Certification
Achievement and Trivia
Timeline
Generic
Prerak Thakur

Prerak Thakur

Orlando,USA

Summary

Experienced Manager in Software Development and Program management with over 14 years in the software industry, specializing in managing Amazon-scale Tier-1 production systems serving millions of customers. Adept at technical program management, end-to-end delivery, and system architecture with a strong focus on risk management, cross-team collaboration, and continuous process improvements. Proven success in leading and coaching cross-functional teams of 20+ professionals to deliver high-impact solutions. Skilled in system design, API and microservice management, and deployment automation, ensuring seamless project execution. A results-oriented leader with expertise in stakeholder management, agile methodologies, and KPI tracking. Committed to fostering a culture of excellence through hands-on coding, code quality reviews, and team building while driving innovation in cloud technologies and data solutions.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Sr. TPM / Software Development Manager

Amazon
10.2022 - Current

I have been leading highly capable, delivery-focused and full-stack development programs within OffersX org of amazon, responsible for ranking millions of offers every minute allowing best offer to be featured on the buy box.

  • Launched "Buy-online-pickup-in-store" segment in 21 locales world-wide, allowing customer to see offer available for pickup, reducing delivery time. Led 8 cross-functional teams to build solution, reducing driving distance by 10km and increasing pickup unit lift to 1.8M in US.
  • Led an Amazon-wide security and compliance project with 10 internal teams to ensure compliance with the EU's Digital Markets Act (DMA). Developed strategy to drive code changes and launched a campaign to track DMA implementation. Set up a committee to handle Q&A, manage exceptions, and provide legal guidance. Created KPIs and metrics to monitor compliance at both team and global levels. Applied hands-on expertise to resolve technical queries, review code, and test sensitive data. Successfully completed the project within 6 months, ensuring Amazon's regulatory alignment.
  • Led a major optimization of a high-traffic API, resulting in a $4M reduction in cloud infrastructure costs. Collaborated with over 50 clients and engineering teams to gather use cases, streamline the API, and reduce compute time by 66%. Directed the end-to-end execution of code changes, driving significant operational efficiency and earning high recognition for the impactful results.
  • Spearheaded the development of "Intelligent Filtering", a high-impact initiative within 20 days. The filter eliminated high-friction and less competitive offers on Amazon, significantly enhancing customer trust by showcasing the most cost-effective and fastest options. Launched as a global experiment with 30% traffic coverage, this initiative generated $5M in incremental revenue, demonstrating exceptional speed of execution and delivering substantial ROI.
  • Implemented a process of bandwidth rotation to streamline and manage unplanned and urgent-in-nature legal requests, to minimizing disruptions to project timelines and enabling teams to better anticipate and allocate future bandwidth. This process improvement increased sprint velocity by 50%, from 60% to 90%, significantly boosting team efficiency and allowing better estimation on project end dates.
  • Delivered monthly "flash" reports to stakeholders and leadership, providing clear updates on project achievements, progress against timelines, challenges, risks, and mitigation strategies. These detailed reports enabled leadership to make data-driven, informed decisions and stay aligned with project goals, ensuring effective stakeholder management and transparency throughout the project lifecycle.
  • In addition, to these mentored new hired engineers and TPMs, and participated in interview process.

TPM / Engineering Manager

Frontline Performance Group
05.2018 - 09.2022

Leading a large geographically diversified team to deliver scalable SaaS solution, and high-performance APIs. First hand experience of evolving a small 1 server application to a SaaS platform and transitioning legacy systems to modern cloud-based infrastructures.

  • Led the implementation and migration of a monolithic 1 server application to a scalable serverless SaaS platform in AWS. The scale served 2K+ hotel and 500 Car rental tenants across 50+ countries, ensuring local and global data compliance.
  • Directed the architecture and delivery of 10+ microservices, with API latency less than 100ms for Tier1 services.
  • Managed a team of 50+ professionals, including 10 direct reports, overseeing the development of 20+ module in 2 years, empowering 10k+ front-desk agents to track their sales and upselling performance influenced by their human behavior.
  • Spearheaded 10+ third-party integrations including various Hotel management system and technical integrations.
  • Led the automation of data integration and ETL processes from 20+ diverse data sources, including APIs and spreadsheets, into a proprietary data format. Developed KPIs to monitor data health and implemented automated workflows for real-time data detection and correction, ensuring data accuracy and reliability. The processes handled about 100GB data everyday with 0.2% error rate, due to anomalies.
  • Directed the evolution of a data lake to process terabytes of data, reducing report generation time from 3 weeks to 1 hour and empowering business intelligence teams to utilize one stop solution for data needs.
  • Managed vendor relationships to ensure timely deliveries, contract compliance, and optimal project outcomes.
  • Promoted 5+ engineers, hired 7, and helped 3+ to keep making progress on their career path.

Software Specialist

Synoverge Technologies Ltd
06.2015 - 05.2018

Played role of Sr engineer to lead implementation of high performance, high traffic projects, while managing 5 direct reports.

  • Led the end-to-end execution and release of 5 enterprise-level projects, from design to deployment, ensuring timely completion and meting high quality standards.
  • Enhanced a mobile application for a hospitality product, increasing user engagement from 3 minutes to 10 minutes per session.
  • Directed a healthcare project leveraging AWS and NoSQL, improving patient data processing efficiency by 25%.
  • Spearheaded the adoption of Agile methodologies and CI/CD practices, including Jenkins pipelines, to accelerate deployment cycles and boost team efficiency.
  • Managed and mentored a team of 20 engineers with 5 direct reports, driving performance, optimizing workflows, and refining development processes to improve code quality and delivery speed.

Senior Software Engineer

Infosys Ltd
04.2012 - 05.2013
  • Optimized existing software applications to enhance performance and improve user experience, leading to more efficient functionality.
  • Led the technical design and development of multiple modules for the LexisNexis project, retrieving, cleaning, and loading data from various sources into XML files for workflow processing.
  • Conducted thorough code reviews, enforcing best practices to ensure high-quality standards and scalable software solutions.
  • Spearheaded the migration of legacy code to Java Spring framework, leading a team of 3 engineers and modernizing core systems for improved efficiency.
  • Collaborated with stakeholders to translate business requirements into effective technical solutions, ensuring alignment with project goals.
  • Implemented and maintained unit and integration tests, resolving bugs and performance issues to improve system stability and reliability.
  • Developed scalable applications using Agile methodologies, ensuring timely delivery and high-quality outcomes in fast-paced development environments.

Software Engineer

iGATE
02.2011 - 04.2012
  • Developed and maintained a Java-based web application for managing railway car billing, focusing on bug fixes, feature enhancements, and troubleshooting.
  • Implemented a unit test framework into the build pipeline, reducing production bugs by 40%.
  • Mentored freshers and served as an onboarding buddy, guiding new team members through project setup and processes.
  • Conducted extensive code reviews, advocating for code quality and helping junior engineers grow.
  • Actively invested in learning new technologies like Android, iOS, and PHP to stay current with industry trends.
  • Collaborated with management and development partners on software design and project progress, ensuring alignment with business objectives.
  • Developed reusable components, reducing development efforts across multiple projects.
  • Refactored legacy code-base to improve maintainability and support future updates.
  • Consistently met project deadlines by effectively managing time and prioritizing tasks.

Software Engineer

Helios Solution
09.2010 - 02.2011
  • Developed and maintained revenue modules for an in-house intranet application at a pharmaceutical company, generating sales, production, and customer contract reports.
  • Utilized Jasper Reports to speed up project delivery and implemented in-house automation, reducing development time for repetitive tasks from 2 weeks to 1 day.
  • Conducted thorough testing of modules and participated in bug bashes, resolving over 20 bugs in a single day.
  • Consistently met project deadlines by efficiently managing time and prioritizing critical tasks to ensure timely delivery.

Software Engineer Trainer

HCL
09.2009 - 09.2010
  • Trained 200+ students on new technologies like JSP and struts to develop performing web application during internship projects.
  • Participated in corporate trainings imparting education to armed forces, court staff and government administrative staff on basic usage of technology

Education

Bachelor of Science - Computer Science

HNGU
India
04.2009

Skills

  • Technical Program Management
  • Leadership & Team Building
  • System Design
  • System Architecture
  • Cross Team Collaboration
  • End-to-End Delivery
  • Agile Methodologies
  • Product Management and Planning
  • Stakeholder Management and Status Update
  • Risk Management and Mitigation
  • Requirement Understanding
  • Continuous Process Improvements
  • API and Microservice Management
  • KPI Tracking and Building
  • Coaching and Mentoring
  • Software Development Life Cycle
  • Solution Designing
  • Hands On Coding
  • Code Review and Code Quality
  • Deployment Automation
  • AWS, Cloud Technologies
  • JAVA, Spring, Angular, React, REST API, Spark
  • Python, ETL
  • SQL, RDS, Redshift
  • Hands on SQL and Data Analysis
  • Data Structuring and Manipulation (ETL)
  • Work Breakdown Structure (WBS)
  • Technical Writing
  • Employee evaluations
  • Interviewing
  • Building technical teams
  • Client management
  • Compliance and Regulations
  • Automated Testing
  • Data Lake and Warehouse

Certification

  • Certified ScrumMaster (CSM)

Achievement and Trivia


  • ADPList mentor with over 1100+ minutes mentoring time (https://adplist.org/mentors/prerak-thakur)
  • Scrum fundamental Certified
  • Awarded best team for 2019
  • Team member for the Month of Oct 2018
  • Nominee for Employee of the year 2015-2016 in Synoverge Technologies
  • Best team of the Year for 2 consecutive years in Synoverge Technologies
  • Best contributor 4th quarter 2015 in Synoverge Technologies
  • Won TCS GIL certificate for Java Certification
  • Won star performer award in iGATE

Timeline

Sr. TPM / Software Development Manager

Amazon
10.2022 - Current

TPM / Engineering Manager

Frontline Performance Group
05.2018 - 09.2022

Software Specialist

Synoverge Technologies Ltd
06.2015 - 05.2018

Senior Software Engineer

Infosys Ltd
04.2012 - 05.2013

Software Engineer

iGATE
02.2011 - 04.2012

Software Engineer

Helios Solution
09.2010 - 02.2011

Software Engineer Trainer

HCL
09.2009 - 09.2010

Bachelor of Science - Computer Science

HNGU
Prerak Thakur