Vicas Rickard
Palatka,FL
Summary
Proven achiever with experience at Designs for Health, adept in packaging and labeling, and excelling in high-stress customer service. Demonstrated ability to streamline processes, enhancing efficiency and customer loyalty. Skilled in maintaining cleanliness and organization, with a self-motivated approach to tackling challenges and achieving results.
Overview
7
7
years of professional experience
Work History
Warehouse Worker
Designs for Health
Palm Coast, FL
08.2020 - 10.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Customer Service Representative
JSG
Palatka, FL
05.2017 - 06.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Miami Dade College
Miami, FL12.2012
Skills
- Packaging and Labeling
- Picking and Packing
- Self-Motivated and Disciplined
- Cleaning and Organizing
Accomplishments
Achieved perfect attendance at work for a year straight.
Timeline
Warehouse Worker
Designs for Health
08.2020 - 10.2024
Customer Service Representative
JSG
05.2017 - 06.2020
Miami Dade College