Vicci Watts
Mulberry,AR
Summary
Quality Manager with a wide range of experience in manufacturing. Able to work on own initiative and as part of a team. Proven leadership skills involving managing, developing, and motivating teams to achieve their objectives. Education emphasis focused on business continuity and risk assessments in a manufacturing facility .
Overview
14
14
years of professional experience
Work History
Quality Manager
StrytenEnergy , Fort Smith
, AR
01.2021 - Current
- Responsible for supplier management at a plant level
- Obtained $111,000 in supplier credits
- Responsible for warranty investigation
- Warranty reduction met all goals in FY 22
- Involved in team driven actions to help in scrap reduction
- Responsible for ISO , UL, and CSA certification
- Leads training events and maintains training matrix
- Reporting of quality system performance on a monthly basis
- Guide organization personnel through certifications and product qualifications
- Responsible for corrective and preventive actions.
Quality Supervisor
GNB Exide
Fort Smith, AR
01.2020 - 01.2021
- Oversees and monitors the inspection and testing of materials,parts, and products to ensure adherence to established quality standards
- Establishes inspection protocols,defines sampling procedures and determines equipment and mechanisms to be used in the testing process
- Involved in team driven actions to help improvements
- Interpret and support quality policies and implement guidelines to ensure compliance with quality standards and documents
- Develop and maintain QA programs complementary to enterprise quality systems, corporate objectives and policies
- Perform as ISO representative to head quality program
- Guide organization personnel through new practices and certifications
- Responsible for corrective and preventive actions
- Lead teams to strive for continuous improvements
- Leads training events and maintains training matrix
- Effectively communicate QA status and issues, and drive issues to resolution on a regular basis.
Quality Systems Specialist
GNB Exide
Fort Smith, AR
07.2015 - 01.2020
- Maintain ISO and customer certification
- Manage and coordinate quality control programs designed to ensure continuous quality production
- Organize, conduct, and evaluate audits and inspections
- Responsible for corrective and preventive actions
- Lead teams to strive for continuous improvements
- Document Control
- Leads training events and maintains training matrix
- Effectively communicate QA status and issues, and drive issues to resolution on a regular basis
Customer Sales Representative
PCC Corporation
Greenville, Clarksville, AR
04.2014 - 01.2015
- Reviewing customer specifications
- Create work orders for hourly employees
- Preparing quotes for customers
- Obtaining customer feedback.
OBM Process Control Administrator
Mid South Roller
Clarksville , AR
10.2010 - 04.2014
- Responsible for maintaining inventory of stock
- Create work orders and review customer requirements,
- Maintain calibration schedule and program
- Check material test reports to assure it meets API, ASTM and ASME requirements.
Quality Supervisor
Greenville Tube
Clarksville, AR
12.2007 - 10.2010
- Responsible for maintaining QC databases
- Performing laboratory testing according to ASTM and ASME industry standards
- Create work orders and review customer requirements
- Maintain calibration schedule and program
- Responsible for corrective and preventive actions, maintain customer feedback database
Education
Masters of Science - Emergency Management and Homeland Security
Arkansas Tech
University
Bachelor of Professional Studies - Biology
Arkansas Tech University
Bachelor of Science - undefined
Henderson State University
Major - Biology, Chemistry and Math
Skills
- Proven leadership skills involving managing, developing and motivating teams to achieve their objectives
- Conducts internal and external audits
- Direct communication with customers for root cause analysis and inspections/audits
- Achieved and maintained ISO 9001 and 14001 Excel
- Powerpoint
- Minitab
- JDE
- Intelex
- Salesforce
- Experienced in lab techniques and data analysis Experienced in SPC techniques
- Experienced in PPAP process
- Continuous improvement
- Lean techniques
Timeline
Quality Manager
StrytenEnergy , Fort Smith
01.2021 - Current
Quality Supervisor
GNB Exide
01.2020 - 01.2021
Quality Systems Specialist
GNB Exide
07.2015 - 01.2020
Customer Sales Representative
PCC Corporation
04.2014 - 01.2015
OBM Process Control Administrator
Mid South Roller
10.2010 - 04.2014
Quality Supervisor
Greenville Tube
12.2007 - 10.2010
Masters of Science - Emergency Management and Homeland Security
Arkansas Tech
University
Bachelor of Professional Studies - Biology
Arkansas Tech University
Bachelor of Science - undefined
Henderson State University
Major - Biology, Chemistry and Math
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