Vicente Lombrana

• Oversaw daily sales operations for automotive products at leading dealership, driving workflow efficiency and enhancing customer satisfaction.
• Created and implemented sales plans and strategies to achieve revenue targets, aligning team efforts with business objectives.
• Trained new sales associates on customer service protocols and product knowledge, improving team readiness and customer engagement.
• Recorded sales transactions and customer interactions in CRM system, ensuring data accuracy and accessibility.

• Trained new team members on sales techniques and product knowledge, improving overall team effectiveness.
• Guided customers in vehicle selection, financing options, and trade-in evaluations, enhancing customer satisfaction.
• Managed daily sales operations to align with customer needs and drive satisfaction at Charlie Clark.
• Oversaw daily sales department operations and supervised staff to maintain high performance standards.
• Trained, coached, and mentored junior sales personnel to ensure success in their roles.

Developed pricing models for vehicles, enhancing profitability. Managed auction logistics, coordinating vehicle preparation and dispatch for sale. Ensured front-line readiness of vehicles through strict adherence to quality specifications. Implemented strategies to enhance vehicle readiness prior to auction.

• Completed day-to-day duties accurately and efficiently.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.