Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
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Vichole Jordan

Tampa

Summary

Hardworking Actor trained in wide range of performance and acting techniques. Highly-energetic and collaborative team player with proven punctuality and dependability. History of thriving in fast-paced professional environments and well-versed in working in independent and team-oriented productions. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

16
16
years of professional experience

Work History

Phone Actress

TLOR Holdings
Peninsula
02.2020 - 12.2024
  • Completed media interviews on television, radio, and digital podcasts or videos to promote performances.
  • Interpreted scripts to bring characters to life through expressive dialogue, movement, and emotion.
  • Received positive feedback from audiences regarding performances.
  • Learned about characters in scripts and relationships to each other to develop role interpretations.

Customer Service Representative

CGS Tampa
Tampa
01.2016 - 06.2016
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Resolved customer complaints promptly and efficiently.
  • Excelled in exceeding daily credit card application goals.
  • Supported sales team members to drive growth and development.
  • Answered customer inquiries via phone, email, and chat.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.

Customer Service Representative

Times Customer Service
Tampa
01.2014 - 12.2015
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Updated system with order specifics and customer details, preferences, and billing information.
  • Determined accurate prices for customer services, consistently searching for deals and best prices.
  • Answered customer inquiries via phone, email, and chat.

Cashier

Winn Dixie Supermarket
Tampa
06.2012 - 07.2013
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Processed customer payments quickly and returned exact change and receipts.
  • Stocked shelves with merchandise when needed.
  • Helped with purchases and signed customers up for rewards program.
  • Offered customers carry-out service at completion of transaction.
  • Greeted customers and answered any questions they had about the store's products and services.

Cashier

McDonald's
Tampa
01.2009 - 12.2010
  • Maintained work area and kept cash drawer organized.
  • Processed sales transactions to prevent long customer wait times.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.

Education

High School Diploma -

Chamberlain High School
Tampa, FL
08-2010

Skills

  • Customer service
  • Communication skills
  • Time management
  • Audience engagement
  • Emotional Authenticity
  • Vocal control
  • Drama Skills
  • Actor rehearsal support
  • Relationship establishment

Languages

English
Professional

Affiliations

  • Word, Excel , and great typer

Timeline

Phone Actress

TLOR Holdings
02.2020 - 12.2024

Customer Service Representative

CGS Tampa
01.2016 - 06.2016

Customer Service Representative

Times Customer Service
01.2014 - 12.2015

Cashier

Winn Dixie Supermarket
06.2012 - 07.2013

Cashier

McDonald's
01.2009 - 12.2010

High School Diploma -

Chamberlain High School

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Vichole Jordan