Vickey Akers

• Enhanced hotel safety by conducting regular security patrols and monitoring surveillance systems.
• Provided exceptional customer service to guests while maintaining a vigilant watch for potential security risks.
• Liaised effectively with external vendors such as event planners or maintenance personnel to maintain clear communication channels regarding security matters.
• Cultivated positive relationships with hotel staff through regular communication, fostering an atmosphere of teamwork in ensuring guest safety.
• Reduced security incidents by maintaining a visible presence and communicating with guests and staff.
• Safeguarded hotel assets by regularly inspecting property perimeters, parking lots, and public areas for signs of trespass or damage.
• Evaluated guest feedback to identify trends in security concerns, leading to proactive measures for continued improvement.
• Promoted a secure environment through the enforcement of hotel policies, procedures, and regulations.
• Collaborated with local law enforcement agencies to ensure a safe environment for hotel guests and staff.
• Improved emergency response times by developing and implementing effective evacuation plans.
• Responded swiftly to alarms or calls for assistance, ensuring prompt resolution to potential threats or disturbances.
• Mitigated disputes between guests or visitors, ensuring peaceful resolutions that upheld the reputation of the hotel.
• Increased overall guest satisfaction by promptly addressing security concerns and providing professional assistance.
• Supported continuous improvement efforts related to safety protocols by participating in ongoing security training and development opportunities.
• Conducted comprehensive risk assessments to identify potential vulnerabilities within the hotel property.
• Assisted management in developing crisis response plans tailored specifically for the unique needs of the hotel environment.
• Minimized property loss by conducting thorough investigations of reported thefts and other security breaches.
• Streamlined incident reporting processes, resulting in more accurate documentation and timely response to security issues.
• Trained new security officers on best practices and protocols, contributing to increased team effectiveness.
• Secured premises and personnel by patrolling property and monitoring surveillance equipment.
• Monitored CCTV cameras and alarm systems for security breaches.
• Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
• Responded quickly to emergency situations to assess and deflect issues.
• Investigated suspicious activities and persons to maintain security of premises.
• Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
• Wrote detailed reports of all security breaches and investigations.
• Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Updated shift logs and produced daily reports to document security activities and specific incidents.
• Worked independently and collaboratively to resolve urgent issues to protect lives and property.
• Issued access cards to authorized personnel to monitor access points.
• Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
• Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
• Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
• Conducted training sessions for new security personnel to facilitate compliance with security protocols.

• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
• Reported suspicious activities and persons to law enforcement.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
• Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
• Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
• Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
• Checked and verified photo identification prior to granting facility access.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
• Secured premises and personnel by patrolling property and monitoring surveillance equipment.
• Responded quickly to incidents and assessed active situations for security concerns.
• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
• Worked independently and collaboratively to resolve urgent issues to protect lives and property.
• Responded quickly to emergency situations to assess and deflect issues.
• Completed full building and grounds patrols to spot and investigate concerns.
• Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
• Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
• Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.

I have worked football games, hockey games, soccer games / Bridgestone Arena / Nissan Stadium. Other venues throughout the city and lots of backstage security on the guest.

Security officer. Behind-the-scenes security officer