Dedicated financial counselor known for effective communication and resource coordination. Skilled in reviewing financial assistance applications and assisting patients in navigating healthcare costs, ready to drive positive outcomes in a new role.
Overview
22
22
years of professional experience
1
1
Certificate
Work History
Financial Counselor
Stillwater Medical Center
Stillwater
06.2014 - Current
Advised patients about financial options and healthcare costs at Stillwater Medical Center.
Reviewed and processed financial assistance applications from diverse patient populations.
Audited bank statements for accuracy and discrepancies with clients to ensure that proper accounting practices were being followed.
Maintained accurate records of patient interactions and financial assistance provided.
Coordinated application of approved financial assistance toward patients' hospital, primary care, and specialist services.
Developed educational materials regarding financial resources and billing processes.
Recommended resources such as local non-profit organizations or government assistance programs where applicable.
Assisted patients without healthcare coverage to find resources, services and assistance needed.
Eligibility Coordinator
Stillwater Medical Center
Stillwater
04.2013 - 06.2014
Coordinated eligibility assessments for individuals seeking government assistance programs.
Reviewed documentation to verify applicant information and determine eligibility status.
Managed case files ensuring accurate record-keeping and compliance with regulations.
Trained new staff on eligibility procedures and program guidelines effectively.
Registration &Pre-Registration Specialist
Stillwater Medical Center
Stillwater
05.2004 - 04.2013
Registered patients by verifying personal and insurance information.
Resolved patient inquiries regarding registration and billing procedures.
Verified insurance coverage for incoming patients and ensured that all documents were accurate and up-to-date.