Vicki Bagley
Missoula,MT
Summary
At Biolife Plasma Services, an Advanced Senior Plasma Tech excelled in enhancing operations and team proficiency. Leveraging expertise in phlebotomy and exceptional communication, they spearheaded quality assurance and training initiatives, significantly improving safety standards and donor satisfaction. Their leadership fostered a culture of continuous improvement and collaboration.
Overview
16
16
years of professional experience
Work History
Advanced Senior Plasma Tech
Biolife Plasma Services
Missoula, MT
09.2006 - 05.2022
- Contributed to a positive work culture through effective communication, collaboration, and leadership within the team.
- Assisted in meeting FDA regulations by preparing accurate documentation and participating in regular audits.
- Supported quality assurance initiatives through regular review of policies, procedures, and performance metrics within the plasma center environment.
- Enhanced plasma center operations by implementing efficient work processes and maintaining a clean, organized environment.
- Provided exceptional customer service to donors during pre-donation evaluation, donation process, and post-donation care.
- Expedited donor processing by skillfully operating advanced screening technology such as plasmapheresis machines.
- Promoted a culture of continuous improvement within the plasma center, actively seeking opportunities for ongoing professional development and team growth.
- Mitigated the risk of adverse reactions by closely monitoring donors throughout the entire donation process for any potential issues or complications.
- Increased staff competency by developing comprehensive training programs and providing ongoing mentorship.
- Improved safety standards by conducting thorough inspections and enforcing strict adherence to protocols.
- Ensured donor satisfaction with compassionate care, clear communication, and attention to individual needs.
- Managed inventory of supplies necessary for daily operations while adhering to budgetary constraints and minimizing waste.
- Maximized equipment efficiency through diligent maintenance, troubleshooting, and timely repairs as needed.
- Facilitated open channels of communication between staff members and upper management to address concerns or suggestions promptly.
- Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
- Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
- Maintained safe work environment free of unnecessary hazards to protect staff and testing results.
- Troubleshot problems with equipment and recalibrated devices or brought serious concerns to supervisor for handling.
Education
Accounting
New Mexico State University - Carlsbad
Carlsbad, NMSkills
- HIPAA Compliance
- Patient confidentiality
- Phlebotomy expertise
- Centrifugation Techniques
- Sample Collection
- Hazardous waste disposal
- Venipuncture Proficiency
- GMP adherence
- Biohazard handling
- Plasma processing
- Patient Care
- Medical Screening
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Excellent Communication
- Team Collaboration
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Patient Records Documentation
- Safety Compliance
- Team building
- Data Entry
- Specimen Collection
- Task Prioritization
- Equipment testing and calibration
- Phlebotomy
- Staff Training
- Time management abilities
- Continuous Improvement
- Adaptability
- Written Communication
- Aseptic Techniques
- Instrument Calibration
- Equipment Calibration
- Biohazard Disposal
Timeline
Advanced Senior Plasma Tech
Biolife Plasma Services
09.2006 - 05.2022
Accounting
New Mexico State University - Carlsbad