Vicki Betsios
Wheeling,IL
Summary
Highly motivated management professional. Skilled in business development and sales. Excellent relationship building and time management skills. Passionate about healthcare, working with seniors and students with disabilities.
Overview
19
19
years of professional experience
Work History
SPECIAL EDUCATION PARAPROFESSIONAL
COMMUNITY CONSOLIDATED DISTRICT 15-WALTER SUNDLING JR HIGH
01.2019 - Current
- Work with students with developmental delays and autism
- Reading, Writing, Math, Sensory and Job Building
- Trained in Crisis Prevention Intervention and CPR.
HOSPICE LIASON
SILVERADO HOSPICE
11.2018 - 05.2019
- Increased Silverado presence in by10%
- Networked with doctors, social workers, skilled facilities and memory buildings to increase census.
- Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
DIRECTOR OF BUSINESS DEVELOPMENT
COMPANION SERVICES OF AMERICA
09.2015 - 01.2018
- Promoted private duty home care services.
- Increased client base by developing and implementing effective business development strategies.
- Conducted supervisory visits to make sure families were receiving stellar care from nursing assistants.
- Made sure compliance paperwork was accurate and completed.
- Developed customized solutions tailored specifically to individual client needs, leading to an increase in repeat business engagements.
MARKETING DIRECTOR
ACCORD HOSPICE
09.2014 - 09.2015
- Built census 10% for a startup hospice
- Visited skilled facilities, memory unit communities, physicians and hospital social workers
- Sat with families who needed support and guided them through the process
- Recruited prominent physician to join team as medical director.
MARKETING DIRECTOR
ABINGTON OF GLENVIEW
02.2010 - 05.2014
- Built strong relationships with industry professionals and influencers.
- Coordinated speaking and educational events
- Directed trade show participation, maximizing exposure for company products and services.
- Oversaw the creation of compelling marketing materials, including brochures, presentations, and social media content.
- Increased census 20%
CONCIERGE MANAGER
GLENVIEW TERRACE NURSING FACILITY
08.2005 - 10.2009
- Managed incoming admissions and discharges for 310 bed facility
- Educated admissions on protocol of their stay meeting all customer service
- Coached, supported and developed team with goal of continuous growth and skill improvement.
- Enhanced guest satisfaction by promptly addressing inquiries and providing personalized recommendations.
- Customer Service Award 2007
Education
BACHELOR OF ARTS - Business Management
Northeastern Illinois University
Chicago, ILSkills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Teacher Assistance
- Learning Disabilities Support
- Classroom Organization
- Collaboration with teachers
Languages
Greek
Full Professional
Timeline
SPECIAL EDUCATION PARAPROFESSIONAL
COMMUNITY CONSOLIDATED DISTRICT 15-WALTER SUNDLING JR HIGH
01.2019 - Current
HOSPICE LIASON
SILVERADO HOSPICE
11.2018 - 05.2019
DIRECTOR OF BUSINESS DEVELOPMENT
COMPANION SERVICES OF AMERICA
09.2015 - 01.2018
MARKETING DIRECTOR
ACCORD HOSPICE
09.2014 - 09.2015
MARKETING DIRECTOR
ABINGTON OF GLENVIEW
02.2010 - 05.2014
CONCIERGE MANAGER
GLENVIEW TERRACE NURSING FACILITY
08.2005 - 10.2009
BACHELOR OF ARTS - Business Management
Northeastern Illinois University
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