Vicki Chastain
Jasper,GA
Summary
Efficient House Cleaner acknowledged for exceptional productivity and task completion while upholding rigorous cleanliness standards. Proficient in deep cleaning, organization, and sanitation practices to create both pristine and healthful environments. Demonstrates outstanding time management and adaptability across diverse home settings, consistently delivering reliable service. Excels in fast-paced situations, providing exceptional customer service through effective communication and responsiveness.
Overview
15
15
years of professional experience
Work History
House Cleaner
Vicki's Housekeeping Service
Jasper, GA
11.2020 - Current
- Laundered sheets and other bedding, made beds and fluffed pillows.
- Used proper chemicals and cleaning materials to optimal dilution and cleaned specific surfaces followed client requests.
- Communicated with customers about requests for additional supplies or cleaning services.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Sanitized doorknobs, light switches and other frequently touched surfaces.
- Cleaned building floors by sweeping, mopping and scrubbing.
Bakery Manager
Yahoo Pumpkin Farm
Jasper, GA
09.2010 - Current
- Displayed freshly baked items, cupcakes, cookies and cinnamon rolls on counters and tables to entice passersby to visit and make purchases at bakery.
- Developed new recipes that appealed to customers' taste preferences while meeting nutritional guidelines.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained new bakery employees to use POS system to document orders, process payments and check progress for customers.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Scheduled employees to keep bakery shifts well-staffed for peak times and holidays.
- Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
Catering Coordinator
Fatz Cafe
Jasper, GA
11.2018 - 03.2020
- Assisted customers with food selection, inquiries and order customization requests.
- Ordered necessary catering supplies from approved vendors when required.
- Established relationships with vendors in order to secure discounts or other benefits.
- Executed scheduling, logistics, and follow-ups with event staff.
- Negotiated contracts with vendors for competitive pricing on services and products.
- Provided guidance and support to kitchen staff as needed throughout the event preparation process.
- Promoted services to drive revenue, liaising with sales team members, providing quotes, and drafting proposals for client presentation.
- Managed event planning for corporate and private events of up to 500 guests.
- Oversaw the setup of catering areas including tables, chairs, linens, décor.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Education
Certified Healthcare Assistant - Medical Billing And Coding
Chattahoochee Technical College
Marietta, GA09-2007
Master of International Business Management - Accounting And Finance
Chattahoochee Technical College
Marietta, GASkills
- Routine Surface Disinfection
- Linen care
- Floor polishing
- Interior window washing
- Floor cleaning
- Health and safety compliance
- Mold prevention
- Waste disposal
- Safe chemical handling
Timeline
House Cleaner
Vicki's Housekeeping Service
11.2020 - Current
Catering Coordinator
Fatz Cafe
11.2018 - 03.2020
Bakery Manager
Yahoo Pumpkin Farm
09.2010 - Current
Certified Healthcare Assistant - Medical Billing And Coding
Chattahoochee Technical College
Master of International Business Management - Accounting And Finance
Chattahoochee Technical College