Summary
Work History
Education
Skills
Timeline
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Vicki Collins

Cincinnati,OH

Summary

Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.

Work History

Wealth Management Banking Services

U.S. Bank
Cincinnati, OH
2005 - Current
  • Collaborated with service lines to define wealth targets and goals for clients.
  • Collaborated closely with colleagues in order to identify solutions for complex issues related to wealth management.
  • Assisted high profile customers with any account maintenance and questions they may have.
  • Reviewed new legislation or regulations that may impact client's portfolios or strategies.
  • Ensured compliance with all applicable regulatory requirements.
  • Processing wire transfers ensuring regulatory requirements were met.

Head Cashier

Lowe's
Cincinnati, OH
2001 - 2005
  • Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
  • Assisted customers at checkout by providing excellent customer service and resolving any issues that arose.
  • Trained new team members in cash register operation.
  • Scheduled and supervised cashiers during shifts, ensuring proper coverage of registers.
  • Performed opening and closing duties.
  • Helped customers find specific products, answered questions, and offered product advice.

Education

Business Management

University of Cincinnati
Cincinnati, OH
12-2022

High School Diploma -

Anderson High School
Cincinnati, OH
05-2001

Skills

  • Ethical Standards
  • Relationship Building and Management
  • Ability to Adapt Quickly to Change
  • Ability to Work in a Fast Paced Environment
  • Customer Care
  • Organization Skills

Timeline

Wealth Management Banking Services

U.S. Bank
2005 - Current

Head Cashier

Lowe's
2001 - 2005

Business Management

University of Cincinnati

High School Diploma -

Anderson High School

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Vicki Collins