Dynamic Sales Associate with proven expertise at Biggs Harley-Davidson, excelling in customer service and relationship building. Skilled in cash register operation and inventory control, I effectively enhanced store visual appeal and fostered repeat business, consistently delivering exceptional results in a fast-paced retail environment. Reliable and adaptable, I thrive under pressure.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Biggs Harley-Davidson
10.2015 - 04.2025
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Retail Sales Associate
San Diego Harley-Davidson
04.2007 - 10.2015
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Education
Real Estate Salesperson License - Real Estate & Escrow Procedures
Mira Costa College
San Marcos, CA
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Reliable and punctual
Exceptional customer service
Relationship building
Flexible schedule
Cash register operation
Stocking and receiving
Store opening and closing
POS system operation
Upselling
Retail store operations
Merchandise display
Order processing
Merchandising
Upselling and cross selling
Inventory tracking
Policy and procedure adherence
Product recommendations
Sales expertise
Inventory control procedures
Contact follow-up
Certification
Harley-Davidson University Master Retail Sales Associate.
Timeline
Retail Sales Associate
Biggs Harley-Davidson
10.2015 - 04.2025
Retail Sales Associate
San Diego Harley-Davidson
04.2007 - 10.2015
Real Estate Salesperson License - Real Estate & Escrow Procedures