Vicki Couture

Build and maintain daily changes to templates for 5 specialty departments.

Perform administrative tasks for Director of Specialty and Medical Director of Gastroenterology.

Assist Practice Administrator and Practice Supervision with special projects.

Enter future Gastroenterology recalls into different computer applications for multiple locations.

Collect daily patient discharge instructions from Endoscopy and insure all special instructions are completed.

Create and maintain Gastroenterology provider adenoma detection rate on a daily basis.

Maintain the Gastroenterology sharepoint site.

Troubleshoot other departments in the organization for template questions related to Sorian System.

• Planned and oversaw work assignments and schedules for clinical support areas to meet daily operational needs.
• Implemented and oversaw quality assurance processes and systems in collaboration with manager.
• Delivered feedback to manager on staff performance reviews.
• Communicated with providers and other health care team members to maintain continuity of care and coordinate services.
• All other administrative management duties.