Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Vicki Dicken

Lincoln,Nebraska

Summary

Hardworking and passionate employee with strong organizational skills eager to secure Partner Manager position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience

Work History

Implementations Professional 1

Fiserv
11.2023 - Current
  • Effectively communicate with clients regarding Fiserv Premier products
  • Implementing Premier product with and for client
  • Coordinating and holding client facing calls to review Premier Products
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Delivering client products on a timely basis
  • Leading projects that are being implemented for the client
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.

Para Educator for Early Childhood Education

Lincoln Public Schools-Campbell Elementary School
09.2023 - Current
  • Assist head teacher with students reaching daily goals and long term goals
  • Clean up after snacks, meals, and activities
  • Assist with loading and unloading students to and from the bus.

State Farm
01.2023 - 09.2023
  • Ensuring timely follow-up through excellence in appointment setting resulting in strong, enduring customer relationships
  • Specializing in insurance education, combined with the utilization of a customer-focused, needs-based review process, leads for additional products and services were consistently developed
  • Contributing to account management by assisting in managing customer payment plans, processing daily account changes through our proprietary software.

First Interstate Bank
05.2022 - 12.2022
  • Providing personalized customer service over the phone and in person, open and maintain various accounts (consumer personal, business and savings), and stay informed about regulation changes while demonstrating compliance with bank policies and procedures
  • Efficiently handing daily teller transactions in both lobby and drive-up locations, including processing deposits, loan payments, mortgage payments, credit card payments, and other financial transactions
  • Excelling through the delivery of outstanding customer service, building strong client relationships, and proactively recognizing referral opportunities for additional retail products and other business lines.

Legacy Traditional School-Maricopa
07.2021 - 11.2021
  • Leading classroom instruction through active, cultivated engagement promoting holistic learning in a primary school environment
  • Developing personalized solutions guided by philosophical principles, while implementing the curriculum to maximize student success
  • Evaluating each student’s progress and accomplishments and entering data into a transparent cloud-based classroom management system.

Butterfield Elementary-Maricopa
04.2021 - 06.2021
  • Leading classroom instruction through active, cultivated engagement promoting holistic learning in a primary school environment
  • Developing personalized solutions guided by philosophical principles, while implementing the curriculum to maximize student success
  • Evaluating each student’s progress and accomplishments and entering data into a transparent cloud-based classroom management system.

Education

Elementary Education

Chadron State College
Chadron, NE

Elementary Education - Elementary Education

Grand Canyon University
Phoenix, AZ
01.2022

Early Childhood Education -

Mid-Plains Community College-McCook Ne
01.2008

Skills

  • Identifying customer needs
  • Site Documentation
  • People Management
  • Process Improvment
  • Client Relationship Building
  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Attention to Detail
  • Flexible and Adaptable
  • Dependable and Responsible

References

  • Shawn Kreifels, 570 Fallbrook Blvd Ste 111, (402) 435-2250
  • Sheryl Summers, 3939 Normal Blvd, Lincoln, Ne, (402) 473-6488
  • Susie Pries, 17760 Regent Dr, Maricopa, Az, (520) 423-9999, susanna.pries@legacytraditional.org
  • Teasha Gilliam, 43800 Honeycutt Rd, Maricopa, Az, (323) 474-8672

Timeline

Implementations Professional 1

Fiserv
11.2023 - Current

Para Educator for Early Childhood Education

Lincoln Public Schools-Campbell Elementary School
09.2023 - Current

State Farm
01.2023 - 09.2023

First Interstate Bank
05.2022 - 12.2022

Legacy Traditional School-Maricopa
07.2021 - 11.2021

Butterfield Elementary-Maricopa
04.2021 - 06.2021

Elementary Education

Chadron State College

Elementary Education - Elementary Education

Grand Canyon University

Early Childhood Education -

Mid-Plains Community College-McCook Ne

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