Summary
Overview
Work History
Education
Skills
Timeline
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Vicki Fuentes

933 Bolling Ave. Norfolk,Virginia

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate

Overview

38
38
years of professional experience

Work History

Risk Management

The Ascent Service Group Inc.
01.2021 - 01.2023
  • Improved business direction by prioritizing customers and implementing changes
  • Updated Client Account information
  • Trained new Associates
  • Completed wire rejects
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
  • Effective Time Management skills
  • Adaptability to changing environment
  • Work well as a team member and with other departments

Receptionist

Personalized Business Service
11.2018 - 05.2019
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Answered central telephone system and directed calls accordingly.

Risk Management Analyst

Automatic Data Processing, ADP
08.1984 - 10.2018
  • Maintained current team documentation, validated codes and tracked invoices to keep accounts and records current.
  • Investigated allegations to check validity and recommend actions to minimize risk.
  • Promoted enterprise-level risk management practices and helped instill strong culture focused on protective policies and procedures.
  • Kept operations in line with government regulations by carefully checking documentation.
  • Taught employees how to control risks at front line.

Education

No Degree - Court Reporting

Chaffey College
Rancho Cucamonga, CA

High School Diploma -

Ganesha High School
Pomona, CA
06.1978

Skills

  • Strategic Execution
  • Clerical Support
  • Accounts Payable and Accounts Receivable
  • Work Organizing and Prioritizing
  • Customer Inquiries
  • Customer Needs Assessments
  • Staff Training

Timeline

Risk Management

The Ascent Service Group Inc.
01.2021 - 01.2023

Receptionist

Personalized Business Service
11.2018 - 05.2019

Risk Management Analyst

Automatic Data Processing, ADP
08.1984 - 10.2018

No Degree - Court Reporting

Chaffey College

High School Diploma -

Ganesha High School

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Vicki Fuentes