Vicki Green Wright

• Serving patients and their families. Support role for medical assistants and providers. Made appointments, answer calls, greeted customers, completed paperwork and other duties as assigned. Gave gold standard customer service and followed the organizations mission.

Provided full time care for critically ill sister. Provided support in scheduling appointments, transportation to appointments, health care advocate, prepared meals when applicable and overall home management.

• Established, implemented, and led a centralized Admissions Office for eleven private schools to include oversight of enrollment, customer service, financial aid, retention, alumni affairs, and all recruitment efforts.
• Created and implemented a strategic customer service and admissions plan.
• Designed, established and maintained an organizational structure for the Office of Admissions.
• Supervised and trained a team of thirteen admission officers.
• Collaborated with the Head of Marketing and Communications in ensuring the message of each school. To research, create and disseminate accurate and compelling marketing messages to the wider community
• Collaborated with the Office of Financial Aid.
• Worked with school directors to identify, articulate and promote the individuality of schools.
• Developed and implemented data base approaches to refinement of customer service, and admissions procedures.
• Reviewed, updated, and developed customer service, admissions and re-enrollment policies, procedures, and best practice.
• Developed strong relationships with students, families and constituents.
• Oversaw all admission events.
• Oversaw Budget
• Served on President’s Team

• Led an integrated Admissions Office to include oversight of enrollment, financial aid, customer service, and all recruitment efforts.
• Budget manager.
• Coordinated all Admissions auditions and related Admissions events.
• Planned and executed extensive recruitment in the State of South Carolina.
• Partnered with Superintendents, Principals, Art District Coordinators, Teachers, Parents and organizations (Boys and Girls Clubs, Girl Scouts, Jack Kent Cooke Foundation, Hispanic Chamber of Commerce, etc.) statewide about SCGSAH.
• Supervised and train a team of seven which includes three regional recruiters.
• Worked with all Department Chairs during the recruitment and selection process.
• Collaborated with the Director of Public Relations in ensuring the messaging of the school.
• Oversaw seventeen student ambassadors.
• Attended student and faculty performances.
• Served on the Admissions and Financial Aid Committee.
• Served on the Department Chair Committee.
• Served on the President’s Administrative Committee.