Vicki Hawkins
Summary
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Eager to learn new processes to support overall organizational success.
Overview
15
15
years of professional experience
Work History
Customer Service Associate Cashier
Bed Bath & Beyond
06.2022 - 07.2023
- Greeted customers upon arrival and assisted them with their inquiries
- Processed payments using cash registers and credit card machines
- Organized merchandise in the store to ensure items were easy to locate
- Stocked shelves, display, with products
- Assisted customers with product selection based on their individual needs
- Ensured all areas of the store were clean and organized at all times
- Promoted special offers and discounts throughout the store
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
Teacher
SpringISD
08.2008 - 05.2019
- Developed and implemented lesson plans based on curriculum objectives
- Provided individualized instruction to meet the needs of all students
- Maintained a safe and orderly learning environment for all students
- Supervised after school activities such as clubs or sports teams
- Organized parent conferences throughout the year to discuss student progress
- Built and strengthened positive relationships with students, parents and teaching staff.
Education
Bachelor of Science Education -
Texas Southern University
Houston, TXSkills
- Customer Support
- Team Collaboration
- Point of Sale Systems
- Stock Replenishment
- Customer Service
- Product Merchandising
- Inbound and Outbound Calling
- Customer Complaint Resolution
Timeline
Customer Service Associate Cashier
Bed Bath & Beyond
06.2022 - 07.2023
Teacher
SpringISD
08.2008 - 05.2019
Bachelor of Science Education -
Texas Southern University
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