Vicki Heck

• Trained new team members by relaying information on company procedures and safety requirements.
• Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
• Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
• Coached team members in techniques necessary to complete job tasks.
• Worked different stations to provide optimal coverage and meet production goals.
• Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
• Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
• Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
• Devised and implemented processes and procedures to streamline operations.
• Conducted regular reviews of operations and identified areas for improvement.
• Helped meet changing demands by recommending improvements to business systems or procedures.
• Created and managed project plans, timelines and budgets.

• Printed daily BML's and MCID sheets.
• Watched system for CPI's on a daily basis.
• Watched for safety concerns.
• Generated reports detailing findings and recommendations.
• Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
• Worked different stations to provide optimal coverage and meet production goals.
• Conducted regular reviews of operations and identified areas for improvement.

• Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
• Evaluated staff performance and provided coaching to address inefficiencies.
• Frequently inspected production area to verify proper equipment operation.
• Observed packing and picking operations to verify conformance to specifications.
• Coached team members in techniques necessary to complete job tasks.
• Helped meet changing demands by recommending improvements

to business systems or procedures.

• Managed a team of 20 associates to deliver Right time, Right part, Right place,
• Worked with Small parts, and Large parts and Bulk to manage late trains for delivery.
• Printed off different schedules for the weld delivery drivers.
• Improved delivery efficiency by streamlining processes and implementing effective route planning strategies.
• Maintained accurate records of associates productivity, equipment needed, and incident reports.
• Presented "War" presentations to management when getting ready to run "PP" lots.

• I was asked to create delivery 2 delivery routes that would work with weld and stamping. Assuring the right part would be at the right place at the right time.
• Completed on-time deliveries by choosing best and most efficient routes.
• Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
• Proactively identified potential issues affecting delivery success, taking corrective action as needed to maintain performance standards.
• Collaborated with team members to meet tight deadlines during peak delivery periods.
• Kept detailed records of completed or in-progress deliveries using hand-held devices.