VICKI JOJO HAMMER
Bullhead City,AZ
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Human Service Technician
Vinland National Center
01.2023 - 01.2024
- Adhered to strict client confidentiality laws and site-specific procedures to uphold privacy and provide best experience possible.
- Acted as mandatory reporter of abuse.
- Understood and recognized signs of physical and substance abuse patterns and other debilitating circumstances.
- Kept and established comprehensive case files to support proper documentation and record retention.
- Provided crisis intervention services, deescalating situations and maintaining safety for all involved parties.
Production Operator
VitalPath Medical
01.2021 - 01.2023
- Used equipment properly to avoid workplace hazards or injuries.
- Set up and adjusted machines for day-to-day operations.
- Inspected final products for defects and flaws using proper QA procedures.
- Maintained detailed records of production data, ensuring accuracy for inventory tracking and performance evaluation purposes.
Parts Driver/Commercial Driver
AutoZone
01.2017 - 01.2020
- Safely operated company vehicles, adhering to all traffic laws and regulations while transporting valuable auto parts inventory.
- Developed strong relationships with clients by providing friendly, professional interactions during each delivery experience.
- Demonstrated accountability and professionalism by completing all paperwork accurately and punctually.
Support Coordinator
Mains’l Group Home
01.2013 - 01.2016
- Collaborated with interdisciplinary teams to provide comprehensive support services for clients, improving outcomes across multiple domains.
- Maintained detailed documentation of client interactions and progress toward goals, providing a clear record of care provided.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Served as an advocate for clients within the community, working closely with external partners to facilitate access to resources and supports.
Nursing Staff Coordinator
HealthStar Staffing
01.2009 - 01.2012
- Scheduled nursing/field staff to specific clients dependent on required care
- Managed all nursing/field staff schedules
- Assisted clients in finding coverage for shifts as necessary, adjusting both care and/or field staffing needs based on availability and scheduling, and reported changes to the supervisor
- Monitored absenteeism and tardiness of nursing/field staff, and communicated clearly with all staff and office personnel
Education
Massage Therapy Degree -
Duluth Business University
01.2005
High School Diploma -
Superior Senior High
01.1989
Skills
- Behavioral support
- Professional boundaries
- Motivational Interviewing
- Cultural Competency
- Multitasking Abilities
- Problem-Solving
- Time management abilities
Timeline
Human Service Technician
Vinland National Center
01.2023 - 01.2024
Production Operator
VitalPath Medical
01.2021 - 01.2023
Parts Driver/Commercial Driver
AutoZone
01.2017 - 01.2020
Support Coordinator
Mains’l Group Home
01.2013 - 01.2016
Nursing Staff Coordinator
HealthStar Staffing
01.2009 - 01.2012
High School Diploma -
Superior Senior High
Massage Therapy Degree -
Duluth Business University
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