Vicki Lyons
Caregiver/House cleaner
Huntington,WV
Summary
Dynamic and results-oriented professional with a proven track record in housekeeping and customer service, notably with Karen Stevens. Excelled in maintaining high sanitation standards and fostering strong client relationships. Demonstrated ability to exceed sales targets by 20% at Moses Factory Outlet, leveraging strong organizational and interpersonal skills. Skilled in cleaning, sanitization, and providing compassionate care, ensuring client satisfaction and loyalty.
Overview
24
24
years of professional experience
Work History
House Cleaner
Karen Stevens
12.2023 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
Caregiver
Phil & Bonnie Ferguson
09.2000 - Current
- Provided companionship and emotional support by engaging in meaningful conversations and activities.
- Created engaging activities that stimulated mental and physical wellness of clients.
- Coordinated transportation and errands to support client independence and mobility.
- Delivered personal care services, promoting dignity and respect for individuals.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Sales Associate
Moses Factory Outlet
04.2013 - 12.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Developed a strong rapport with clients to foster trust and long-term relationships.
- Organized promotional events at the dealership to showcase new models and attract prospective buyers.
- Leveraged CRM tools to manage client interactions and follow-ups effectively.
- Fulfilled monthly sales targets consistently by employing strategic selling techniques.
- Maintained up-to-date knowledge of inventory, including features, specifications, and pricing.
- Collaborated with finance department to secure optimal financing options for customers.
Education
GED -
Wayne County Schools
Wayne, WV01-2020
Skills
- Cleaning and sanitization
- Customer service
- Housekeeping
- Bathroom sanitation
Timeline
House Cleaner
Karen Stevens
12.2023 - Current
Sales Associate
Moses Factory Outlet
04.2013 - 12.2020
Caregiver
Phil & Bonnie Ferguson
09.2000 - Current
GED -
Wayne County Schools
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