Vicki Maldonado
Vancouver,WA
Summary
Experienced AR professional with expertise in reviewing and resolving discrepancies, producing reports and posting payment and adjustments. Insurance verification, claims billing and corrections. Excellent communication, organizational and conflict resolution abilities paired with an attentive, results-driven and industrious nature.
My past positions include pharmacy technician, private practice physicians and a children's hospital specializing in orthopedics.
Overview
25
25
years of professional experience
Work History
Cashier
WinCo Foods
11310 NE 119th St Vancouver, WA 98662
05.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Accounts Receivable Specialist
Clinicient Inc.
Portland, OR
09.2016 - Current
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Generated and mailed updated statements.
- Processed payments and applied to customer balances.
- Contacted customers to collect outstanding payments via one-time or negotiated installment methods.
Claims Specialist
Foothills Sports Medicine
Phoenix, AZ
10.2013 - 08.2016
- Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
- Followed up with customers on unresolved issues.
- Modeled exceptional customer service skills.
- Documented all information gathered and verified coverage and benefits.
- Worked entire AR which included claim denials, corrections and re-submissions appealing when necessary.
Insurance Verification Specialist
Paragon Medical Associates
Mesa, AZ
01.2007 - 09.2013
- Posted payments to accounts and maintained records.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Verified client information by analyzing existing evidence on file.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
Education
High School Diploma - undefined
Grace M. Davis High School
Modesto, CA1976
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Modesto Junior College
Modesto, CASkills
- Accurate payment posting
- Codes reviewing
- Aging reports analysis
- Strong client relations skills
- Accounts payable and receivable
- Medicare Parts A & B billing experience
- Data entry
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Cashier
WinCo Foods
05.2022 - Current
Accounts Receivable Specialist
Clinicient Inc.
09.2016 - Current
Claims Specialist
Foothills Sports Medicine
10.2013 - 08.2016
Insurance Verification Specialist
Paragon Medical Associates
01.2007 - 09.2013
High School Diploma - undefined
Grace M. Davis High School
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Modesto Junior College