Summary
Overview
Work History
Education
Skills
Timeline
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Vicki Mansfield

Hillsboro,OR

Summary

Dynamic retail sales associate with a proven track record at Macy's, excelling in customer service and relationship building. Adept at problem-solving and teamwork, I consistently exceed sales goals while delivering personalized service. Skilled in engaging customers and understanding their needs, I foster loyalty and drive results in a competitive environment.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

Macy's
07.2024 - Current

Motivated individual with experience in customer service and sales. Skilled in building customer

relationships and understanding customer needs. Strong communication and interpersonal skills for

providing superior customer service. Results-oriented sales worker engages with customers to help establish

rapport. Proven track record of building customer relationships and successfully closing sales. Committed

to delivering exceptional customer service and exceeding sales goals.

Retail Sales Associate

Nordstrom
04.2022 - 07.2024

Offered each customer top-notch, personal

service to boost sales and customer satisfaction.

Increased sales and customer satisfaction

through personalized servicing.

Listened to clients and introduced solutions to

satisfy business and personal needs.

Improved customer service and

telecommunication skills to build lasting

relationships.

Engaged customers in social conversations to

create pleasant and easy shopping experience.

Worked with loss prevention in monitoring

shopper behavior.

Asked open-ended questions to determine needs

and assisted customers in selecting appropriate

merchandise.

Worked to build relationships with customers and

built potential for additional sales.

Managed customer from initial contact to closing

with attention to detail to build loyalty.

Education

Bachelor of Arts - Cultural Studies

Marylhurst University
Marylhurst, Or.

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration

Timeline

Retail Sales Associate

Macy's
07.2024 - Current

Retail Sales Associate

Nordstrom
04.2022 - 07.2024

Bachelor of Arts - Cultural Studies

Marylhurst University
Vicki Mansfield