Vicki Speight
Atlanta,GA
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 18 years of experience. Highly effective and comfortable working with people at all levels in organization. Motivated business professional bringing 10 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
19
19
years of professional experience
Work History
Owner
Mama Cines Catering
06.2016 - Current
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Promoted business via social media to generate leads and maximize brand identity.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Warehouse Worker
Proligistix
11.2013 - 12.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Performed general housekeeping and cleaning tasks.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Disposed of damaged or out-of-code products under approval of operations team.
- Loaded bulk and route delivery trucks with warehouse goods.
- Verified orders from shipping and receiving documentation to complete accurate transfers.
Cashier/Server
Grown Folks Cafe
03.2005 - 10.2010
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma -
West End High School
Birmingham, AL05.2001
Skills
- Customer Relations
- Team Oversight
- Sales Leadership
- Budget Development
- Cash Flow Optimization
Timeline
Owner
Mama Cines Catering
06.2016 - Current
Warehouse Worker
Proligistix
11.2013 - 12.2023
Cashier/Server
Grown Folks Cafe
03.2005 - 10.2010
High School Diploma -
West End High School
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