Vicki Thonvold

Quotation Specialist:

• Receive and review customer requests for product quotations against various forms of data. Determine if requests comply with company practices and guidelines.
• Review construction plans and specifications on projects. Includes building Bill of Materials from customer takeoffs and construction plans. Work with customers/manufacturing reps on design and build jobs by suggesting products that are within companies guidelines.
• Effectively create quotations by inputting information into Microsoft Office products and company ERP system.
• Actively analyze market pricing on jobs won/loss and per customer feedback.
• When needed review quote to purchase order discrepancies and work with sales coordinator on steps to resolution.
• Support and participate in continuous improvements.

Project Development Analyst:

• Coordinate workflow to ensure proper quotations and order entry with quotation specialist and customer service representative.
• Help review plans and specifications for accuracy, completeness, and manufacturing capabilities.
• Problem solve issues with quotation specialists and customer service representatives to prevent CAREs.

Office to Production Coordinator:

• Helped set up new ERP system and create job travelers.
• Trained employees on wanding off job travelers to record time and relieve inventory.
• Once ERP system was up and running, ran various reports to create job travelers for production to start manufacture. Combined same parts into one traveler that were due within the same time frame.
• Worked with production leads on various items such as issues with travelers, correcting/changing Bill of Materials, WIP, and inventory of stock items.

Administrative Assistant:

• Typed invoices to send to customer.
• Typed bills of lading for shipping department and truck drivers.
• Typed orders for the sales team to submit to production for manufacture and customer order confirmation.