Vickie Fugitt
Hedgesville
Summary
Compassionate caregiver with extensive experience at Third Person, skilled in dementia care and patient assessments. Proven ability to enhance quality of life through dependable support and effective communication. Recognized for maintaining a safe environment and fostering strong relationships, ensuring optimal health outcomes for elderly clients.
Overview
24
24
years of professional experience
Work History
Caregiver
Third Person
01.2021 - 01.2024
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted patients with self-administered medications.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Provided safe mobility support to help patients move around personal and public spaces.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained clean, safe, and well-organized patient environment.
- Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
Package Handler
FedEx:Ground
01.2012 - 01.2020
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Followed safety regulations to maintain safe work environment.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Assembled, sealed, and loaded packages into correct trucks.
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Stored and secured packages in designated areas to prevent damage and theft.
- Used hand-held scanners and physical logs to accurately track item movements.
Medical Secretary
Neurological Medicine
01.2000 - 02.2009
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained current and accurate medical records for patients.
- Supported office staff and operational requirements with administrative tasks.
- Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries.
- Enhanced office productivity by handling high volume of callers per day.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Located, checked in, and pulled medical records for patient appointments and incomplete charts.
- Boosted patient retention by providing exceptional customer service and building rapport with each individual.
- Supported physicians in delivering optimal care by accurately transcribing medical orders and maintaining up-to-date documentation.
- Supported healthcare professionals by efficiently managing high volume of patient calls and inquiries, ensuring timely responses.
- Enhanced patient satisfaction by providing empathetic and clear communication regarding procedures and policies.
- Reduced wait times for patients by effectively coordinating lab tests, imaging studies, and consultations with other healthcare providers.
- Maintained office supplies inventory by checking stock, anticipating department needs, and placing and expediting orders.
- Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing calendars for multiple physicians.
- Managed medical billing processes, reducing errors and enhancing revenue collection.
- Increased office efficiency with thorough management of medical records, ensuring accuracy and accessibility for all staff members.
Education
High School Diploma -
Fairmount Heights
Seat Pleasant, Md05-1975
Skills
- Dementia care
- Patient assessments
- Elderly care
- Dependable and responsible
Timeline
Caregiver
Third Person
01.2021 - 01.2024
Package Handler
FedEx:Ground
01.2012 - 01.2020
Medical Secretary
Neurological Medicine
01.2000 - 02.2009
High School Diploma -
Fairmount Heights