Vickie Johnson

We are owners of our own construction business and I help maintain daily functions and books for the busines.

• Maintained computer and physical filing systems.
• Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
• Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
• Developed standard operating procedures for all administrative employees.
• I was also a paralegal that was instrumental in filing court papers, transcription

• Maintained court dockets and updated disposition of cases after court hearings and trials.
• Answered inquiries from general public regarding judicial procedures, court appearances and trial dates.
• Prepared and distributed court orders, probation orders and sentencing information.
• Examined legal documents submitted to courts for adherence to laws and court procedures.
• Met with judges, lawyers and police officials to coordinate functions of court.
• Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
• Used [Software] to prepare dockets or calendars of cases.
• Responded to inquiries from general public regarding court appearance, trial dates, judicial procedures and fines.
• Maintained docket calendar and database for [Type] court.
• Prepared and issued court orders for probation orders, sentencing information and other actions.
• Announced charges and indictments to defendants in court and recorded defendants' pleas.

• Maintained high standards of customer service by building relationships with clients.
• Responded to customer calls swiftly to resolve issues and answer questions.
• Determined client needs and financial situations by listening and scheduling fact-finding appointments.
• Approached potential clients by using direct marketing mailings and phone contacts.
• Sold auto, home, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
• Built relationships with clients using active listening and issue resolution to provide excellent service.
• Obtained underwriting approval by completing application for coverage.
• Worked to accommodate new and different insurance requests and explored new value opportunities to optimize insurance agency reputation.
• Calculated premiums and established payment methods for sales.