Vickie Jones

• Collected blood samples from patients using proper techniques and safety protocols.
• Prepared specimens for laboratory analysis following established procedures.
• Assisted in training new staff on phlebotomy techniques and safety measures.
• Communicated effectively with patients to ease anxiety and ensure cooperation.
• Verified patient information prior to specimen collection.
• Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
• Performed venipuncture and other blood collection procedures according to established standards.
• Collected specimens from pediatric, adult, geriatric, and special needs patients.
• Provided excellent customer service while interacting with patients.
• Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
• Maintained fully-stocked phlebotomy cart, carrier and station.
• Assisted in the training of new phlebotomists.
• Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
• Processed samples accurately and efficiently.
• Prepared and packaged specimens for courier transport.

• Monitored phlebotomy collections to consistently meet established turn-around times and facilitated prompt processing of specimens upon receipt in lab.
• Performed blood sample processing by spinning in centrifuge and delivering to designated department for accurate testing.
• Restocked phlebotomy cart with essential supplies, supporting seamless operations and readiness for patient care.
• Welcomed patients by using AIDET communication techniques at the front desk.

• Ensured Phlebotomy collections are performed within established turn-around times and ensured specimens are processed in a timely manner upon receipt of lab.
• Monitor and distribute daily workload among Phlebotomists and processing workstations.
• Demonstrates good judgement in routine day to day decisions, makes decisions and takes action considering impact of various options when making decision.
• Develop and deliver educational programs for both individual and groups in both lab and nursing department.
• Demonstrates competence in technical, critical thinking, and interpersonal skills.
• Supports and promotes infection control and safety policies of the hospital and lab.
• Promoted mission, vision, and values of the organization and trained new clinical staff in phlebotomy procedures.

Received specimens in computer. Spin tubes down and take to correct department.

Pour off specimens that needed to be poured off

• Conducted venipuncture and other CT procedures
• Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures
• Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods

• Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needless, and straight needle Obtained blood specimens by performing venipunctures and finger sticks [40] times per day
• Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods
• Accurately labeled vacutainer tubes with patient name, date and time of collection
• Documented collection details of specimens by initialing, dating, and noting times to ensure accurate tracking and patient records
• Prepared work trays by assembling tourniquets, needles, and blood collection devices to streamline collection process
• Organized and stocked phlebotomy cart with necessary supplies to ensure efficient workflow.
• Performed bedside tests like bleeding time tests and entered results into patient charts

• Organized reception area with updated materials, creating a welcoming environment for donors.
• Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
• Communicated with patients to gather information for lab records, easing fear and anxiety while optimizing cooperation.
• Conducted thorough pre-donation screenings and health assessments, enhancing donor safety and ensuring compliance.
• Recorded vital signs accurately during patient assessments.
• Ensured accurate documentation for each donation, maintaining strict adherence to FDA guidelines and company protocols.